A Google user
- Flag inappropriate
- Show review history
Very poor execution. Lost all transfers and family account viewing. What was wrong with the old system? If you were going to update you should have had all the same features as the old system, and made sure they weren't removed so your customers wouldnt have to go back and make sure things were back in place as far as their transfers. Way to go backwards...
42 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
Updated to reflect that texting to enter account required reply to text rather than entering one-time security code, my mistake. Also, upon entering site I was able to activate fingerprint recognition. 2nd edit: have been advised that multiple accounts are no longer able to be managed by mobile app. This is a downgrade from the previous app, a much appreciated service lost. My star rating reflects my disappointment in SAFE's "Forward Vision" upgrade.
13 people found this review helpful
James Kistler
- Flag inappropriate
- Show review history
Like to app but depositing a check is like climbing Everest. I take a picture look at the picture keep or retake picture...really? I did that once, but sure let's do it again. Time out 5 times tell me the app is broken now to try later. All to try to deposit a 25 dollar check. Overly complicated compared to others.
1 person found this review helpful