DKB

Deutsche Kreditbank AG

About this app

Discover the DKB app that makes your banking simpler, more straightforward, and more convenient.

Here's how the DKB app simplifies your banking:

✓ Transfers & standing orders – with just a few clicks or via photo transfer.

✓ Pay quickly & easily anytime with Apple & Google Pay.

✓ Your accounts, your cards, your names! Give your accounts & cards individual names for an even better overview.

✓ Decide where and how you use your Visa cards. Lost your card? You can quickly and easily block it temporarily.

✓ Invest money & seize opportunities – keep track of your investments at all times and easily buy or sell securities on the go.

✓ New phone number or email address? Change your details conveniently & easily in the app.

Your security is our priority:

✓ Confirm your online card payments with two-factor authentication for added security.

✓ Push notifications for your card transactions.

✓ Fingerprint, facial recognition, or app PIN ensure convenient and secure login.

✓ For your security, you will be logged out of the app after a period of inactivity.

Want to learn more? All information about the DKB app is available at https://bank.dkb.de/privatkunden/girokonto/banking-app

Don't have a DKB account yet? Open your checking account now easily at dkb.de or via the app.

Ratings and reviews

It is impossible to activate the app without having a German phone number. I did not receive the text message with the activation code on my US cell phone, and the customer service confirmed that this is a known problem. At least, I can use the old outdated version of the app because it requires a TAN for activation. Die App kann nur aktiviert werden, wenn sie auf einem Gerät mit deutscher Telefonnummer installiert ist. Der Aktivierungscode wird nicht über internationale Nummern zugestellt.

(1) New Überweisungs always default to "Dauerauftrag" which is illogical and causes trouble. Default should Single transfer. Example: you scan a QR Code for payment for a doctor bill and it's not sent initially because it's automatically setup as a Dauerauftrag (2) Total balance is inconsistent, often wrong, for up to 2 weeks per month (3) Country controls useless; doesn't prevent foreign online transactions. (4) credit and debit card pincodes can't be changed, most banks offer this today.

They cancelled my card for suspected fraud, because I didn't know that they now require clients to sometimes insert it with their pin. My last month of travelling in Spain turned upside down for a legitimate 4€ charge! Contacting their call centre and using the app has been a huge frustration often disconected or cannot login as for some reason they demand a very stable connection with lots of bandwidth. I spent 6 weeks out of Germany earlier this year and it wasn't a requirement then.

What’s new

Kleine Verbesserungen, die einen Unterschied machen: Mit diesem Update haben wir die DKB-App an einigen Stellen optimiert und kleinere Fehler behoben. So läuft dein Banking weiterhin einfach und zuverlässig.