DOOR: Smart Access & Control

Latch, Inc.

About this app

Smarter living starts with DOOR.

DOOR brings together keyless access, smart home control, and on-demand services in one intuitive app. It’s designed to simplify life for residents in modern buildings.

Whether you're arriving home, adjusting your thermostat, or booking a service, DOOR puts everyday control in your hand.

What residents can do with DOOR:
- Unlock doors your way
Use your phone, keycard, or a simplified 4-digit Doorcode. No keys. No stress.
- Share access effortlessly
Send secure, time-limited access to guests or service providers—no handoffs required.
- Control your home from anywhere
Adjust lights, temperature, and more to fit your routine, even while you’re away.
- Get real-time updates
Receive alerts when doors are opened, humidity rises, or motion is detected or, so you're always informed.
- Book trusted home services
From TV mounting to general handyman services, find and schedule local professionals, right in the app.
- View your private access log
See who entered your unit and when, while your access history as a resident is private and only visible to you.

DOOR is designed to feel intuitive and effortless. It’s how modern buildings stay connected—and how residents stay in control.

Already live in a DOOR-enabled building?
Download now and experience simpler, smarter living.

Ratings and reviews

When it works, it works fine. Sadly, sometimes, when you open the app, it unlocks the door by itself - while you're inside! This is a huge security issue. This app can literally get you killed. It has obviously had no security audit ever. Because uncommanded door unlocks should never happen. Do yourself a favor and just get a physical lock. Otherwise you'll never feel safe inside your home again.

I shouldn't have to stand at the locked door waiting for over 1 minute (yes I timed it) for the app to load. it can't be my Internet either because other apps load quickly at the same time. and once the app finally loads, it takes another 20-30 seconds and a couple of failed attempts in order to actually unlock the door I'm standing at. I'm asking my management company for a physical card because this is easily the worst app I've used in a long time

not having a choice and having to use this app is terrible. last night I had to stand outside for awhile for my app to load and kept saying " can't find my property". My other apps work perfectly fine at the time so. it's not my Internet. I also had my hands full so I had to stand outside for a while when the app was trying to load I had to close it at least 3 or 4 times with one hand in my other hand full of stuff. The app needs to be more quickly to respond

What’s new

bug fixes and improvements