DOOR: Smart Access & Control

Latch, Inc.

About this app

Smarter living starts with DOOR.

DOOR brings together keyless access, smart home control, and on-demand services in one intuitive app. It’s designed to simplify life for residents in modern buildings.

Whether you're arriving home, adjusting your thermostat, or booking a service, DOOR puts everyday control in your hand.

What residents can do with DOOR:
- Unlock doors your way
Use your phone, keycard, or a simplified 4-digit Doorcode. No keys. No stress.
- Share access effortlessly
Send secure, time-limited access to guests or service providers—no handoffs required.
- Control your home from anywhere
Adjust lights, temperature, and more to fit your routine, even while you’re away.
- Get real-time updates
Receive alerts when doors are opened, humidity rises, or motion is detected or, so you're always informed.
- Book trusted home services
From TV mounting to general handyman services, find and schedule local professionals, right in the app.
- View your private access log
See who entered your unit and when, while your access history as a resident is private and only visible to you.

DOOR is designed to feel intuitive and effortless. It’s how modern buildings stay connected—and how residents stay in control.

Already live in a DOOR-enabled building?
Download now and experience simpler, smarter living.

Ratings and reviews

While I am happy they added a widget, the widget is huge and white. Please let us make it dark. The intercom call to let nonresidents into the building only works 25% of the time. I don't care about controlling the thermostat with this app. I use the app for the thermostat. I want to be able to let visitors in. Latch was faster and more consistent with intercom. Add a remote unlock option.

I've lived in places with this thing for over 5 years now and overall this thing is just more inconvenience than solution and software bugs all over. Hate it to the bone! The current app issues: 1- keeps logging me out. 2- it's either Bluetooth or NFC. Old app could do both at the same time. Which means it's basically just Bluetooth only if you have mixed locks in your building. 3- needs internet connection underground to work or takes forever to timeout and work. Hopeless! Shame on you!

When it works it's fine, but it constantly logs me out every few days. Which is annoying enough when I'm moving between doors in my apartment. But it's EXTRA frustrating when I'm in my garage with no service. Several times I've had to drive back out or walk out of my garage to get service back just to login. This didn't used to happen with the old Latch app. Why did you make the experience worse? Stop constantly logging me out!!!!

What’s new

Bug fixes and improvements