81.6K reviews
Content rating
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About this app

The DPD app lets you arrange the best possible delivery experience. Just tell us how and where to deliver from the range of options available and we’ll do the rest.

Personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell us to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and we’ll make sure we follow your instructions every time!

30-minute delivery alerts - we don’t want you to wait in all day so with all your DPD deliveries, we’ll let you know in advance when to expect delivery and when we are just 30 minutes away.

Active and previous deliveries - using your DPD app you can see a list of current deliveries and track when your parcels will be with you. When we’ve delivered to your chosen safe place we’ll even send you photos of your parcel in that location for added peace of mind you.

Multiple addresses - set your work, home, or even family member’s address preference, so you can tailor your delivery experience and still get your deliveries, wherever you are in the UK.

Driver tracking - see the name and a picture of your driver or why not track their location and find out where you are in the delivery queue. See your driver's estimated arrival time so you know when to expect your parcel.

In flight options - when we’re on our way to you, if your plans change you can still rearrange your delivery right up until we deliver your parcel. You can instruct our driver to deliver on a different day, to a preferred neighbour, to a safe place or even to one of our 2,500 DPD Pickup shops.

Pickup shops - if you’re collecting your parcel from a nearby DPD Pickup shop, get opening hours, your pickup pass for collection and directions from your delivery address.

***Existing users Please note: Thinking of deleting our app? If you do, your profile will be retained. To make sure your profile is deleted first, please delete this from Settings in the app before removing from your device.***
Updated on
Feb 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

79.7K reviews
J Carter
February 10, 2024
The app is rubbish now, used to be perfect. It won't let me change phone number, oops try again later, been trying for weeks. It won't let you add a second email even though it says add upto 5, it just doesn't save it. It's no longer automatically adding tracking, have to add manually. I can manually track via website so why keep the app? There is no good points unfortunately.
22 people found this review helpful
Godwin Stewart
February 12, 2024
Edit: Now fixed and works perfectly. Previously: No longer works. You get prompted to log in. Do so and you receive an e-mail with a link to validate your e-mail address and then edit your preferences. You still can't view your packages with the app and the only thing you have access to on the web is your preferences. So, we have an app that's supposed to let you track your packages but effectively allows you to do more or less anything *BUT* track your packages.
19 people found this review helpful
January 27, 2024
The app itself is fairly smooth and self explanatory, however when trying to seek help or leave feedback, you can only access a chat or, who doesn't understand your question. When you try to constructive feedback, it doesn't allow you to submit the response. If you try to call, it says it will connect you and then a window pops up saying 'Oops! Something went wrong!' at this point I have literally tried every which way to seek help from a human and it is highly frustrating
40 people found this review helpful

What's new

2.13.2 includes bug fixes and removes Twitter auth button to sign in using Twitter