I used the Will service several times now and it's been fantastic. Today, I needed to get my large dog that suddenly couldn't walk to a vet appointment where the streets were partially blocked off due to Summer Streets. On the streets where cars were still allowed, traffic was abysmal, but I was able to get a half block away from the vet office. My agent was there waiting on the corner and tended the car until we returned. Sure, I'd be happier just feeding the meter in front of the vet, but for instances like this you can't beat this service. I'd also consider them as a monthly parking solution, but I frequently need my car earlier than they'd be able to deliver it to me.
Used it twice, the first time was fantastic the second time very disappointing. The app told me that the guy was gonna meet me in 12 min. So I waited for him. After 15 min I texted him to see where he was, he said another 10 min. I was in a rush and had to cancel.
Great service .
CRASHED MY CAR - DISASTER. We had used DC for about a year, dealing with the annoying and sometimes lengthy delays in pickups because it saved us versus a garage. Bad idea. One day we received a call while waiting for our car to tell us the valet had crashed it. Valet was unhurt but the car had thousands of dollars of damage, and it was on my insurance because in my state it is the car not the driver that is insured. A month later after countless calls and emails, I heard from the repair shop -- not DC -- that they were ready to BEGIN repairs. Six weeks after the accident, I was awaiting delivery, when I was called and told the driver had run out of gas on the way. When it finally arrived, the empty light was blinking, as well as a number of warning lights. I had to get it filled, and take it to the dealer to have it repaired properly, out of pocket over $1000. I hounded DC for weeks for reimbursement and still have received only part of the expense. STAY AWAY FROM DROPCAR.
On the fence I've used this app since it opened very often love the convenience but a driver got Into an accident and drop car was supposed to cover the damages and left me hanging cost 1600
- 24 hour emergency roadside assistance
- 24 hour service for short & long term parking
- User experience & flow improvements
- Bug fixes
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