Lucky Financial

4.4
210K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Lucky’s mission is to revolutionize the way the Middle East and North Africa shops, pays and saves.

Founded in Egypt in 2018, we’ve connected more than six million loyal customers with access to a growing range of easy-to-use credit products, discounts and cashback rewards that can be used in person and virtually with tens of thousands of local and global brands.

We have the largest merchant network in Egypt, and we’re bringing seamless financial flexibility and increased spending power to people who, in many cases, have never before had access to credit.

Lucky is expanding to new countries and is growing fast!

يهدف تطبيق لاكي لإحداث ثورة في عالم التسوق و الشراء و التوفير في منطقة شمال إفريقيا والشرق الأوسط بالكامل. تأسس التطبيق عام 2018 ليصل في خلال سنوات معدودة لأكثر من 6 ملايين مستخدم لمختلف الخدمات المالية المقدمة سواء بالحلول الائتمانية أو الخصومات أو الكاش باك التي يمكن استخدامها في عشرات الآلاف من المتاجر و مواقع الشراء الإلكترونية لمختلف العلامات التجارية المحلية و العالمية. و يساعد في ذلك امتلاك التطبيق لأكبر شبكة تجارية في مصر توفر للمستخدم المرونة المالية و تضاعف القدرة الشرائية لديه و بشكل خاص لمن لم يسبق لهم الحصول على حلول مالية مماثلة من قبل. و انطلاقاً من مصر يتوسع تطبيق لاكي و ينمو بسرعة نحو بلدان جديدة!
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
208K reviews
Osama Sayed
December 19, 2023
Won't recommend the service or the app to anyone. They'll trick you into subscribing, topping your account and then will block the card. 6 months so far to solve the issue and it's not solved and just asking that I go to the nearest branch to sign a new contract "for no apparent reason" even knowing that the nearest branch is 500 KM away!! I'm cancelling it and will start a legal action against them.
35 people found this review helpful
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Yes 66
October 20, 2023
Went to the nearest pickup point especially to pick up this card, and it took me almost 2 hours to get there, to find that the location on the lucky app for it's vendor is incorrect, so I had to walk 10 more minutes to a different vendor, just to find that they had Friday as a holiday. Then had to commute to a different vendor which took another 50 mins,just to find that the representative has left the place 2 hours early than the officially set time!!! Took 5 hours! And still didn't get it!!!!
18 people found this review helpful
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The Lucky
October 20, 2023
Dear We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future Give us the opportunity to investigate your feedback further.Please contact us at [support@thelucky.app] We’ll work with you to resolve any issues as quickly as possible. Lucky team
Khaled Omara
September 29, 2023
very very bad experience my money has been on hold for more than a month for no reason and everytime I'm trying to contact the support there's no solution and nobody knows why It's on hold and my accounting isn't working that's for 7 weeks and when it's back on i just did like 5 transactions and decided to give them a second chance and charged my account with some more money to use it and guess what 😂😂 the card is not working everywhere and online or offline pos and their support fails again
24 people found this review helpful
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The Lucky
September 29, 2023
Dear khaled Thanks for sharing your feedback.We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future Give us the opportunity to investigate your feedback further.Please contact us at [support@thelucky.app] We’ll work with you to resolve any issues as quickly as possible. Lucky team

What's new

Thanks for using Lucky app! Keep the app up to date for the best experience.
What’s new in this version?
- Bug fixes