Mustafa Kamel
- Flag inappropriate
- Show review history
Despite I didn't try the card yet, but it has very good facilities specially in adding funds through 14 banks' ATM machines as the application tells ... Only changing card PIN should be through the application, not only from the issuer bank ATM! Update : contacting with tech. support is really useless, they don't reply to the emails !!!! Update : I've already sent 2 emails since Oct 14, and you didn't reply !!! The WORST technical support I've ever meet !!!
4 people found this review helpful
Lucky App B.V
October 21, 2023
Dear Mustafa
Thanks for sharing your feedback.We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future
Give us the opportunity to investigate your feedback.Please contact us at [support@thelucky.app]
We’ll work with you to resolve any issues as quickly as possible.
Lucky team