DTE Energy

DTE Energy Corporate Services, LLC

About this app

The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app.

Features
- Sign in to view your current bill, account details and analyze your energy consumption
- Make a one-time payment or schedule future dated payments
- Manage your saved payment methods
- Get real-time account and payment related messages
- Report a power outage, and dim or flickering lights
- Report or get additional information on a gas leak or downed wire
- Track restoration progress with updates via email, text or push notification
- See what areas have outages and how many customers are affected
- Look up nearby businesses to see which have power and their contact details

Permissions

Why does the DTE Energy app ask for so many permissions? We ask for these permissions so that we can provide you with the following useful features:

Your Accounts, Find Account on Device, Read Google Service Configuration, Sync Settings, Read Sync Settings allows us to sync to Google Drive to save addresses. This makes entering outages easier for you. You can choose opt out of this feature later.

Your Location, Storage and Test Access to Protected Storage helps find your location on the outage map and enables Google maps. We also store your address on your device so that you can see your stored locations within the app.

Camera allows you to use the flash of your camera as a flashlight to help you during a power outage. We do not access any of your pictures or your actual camera. We do not record images or video.

Control Vibration and Prevent Device From Sleeping allows us to send you notifications. You can choose to opt out of this feature later, but you must initially grant permission for access to the DTE Energy app.

Ratings and reviews

Update 12/27/25: Since the new update to the app, the app won't load, gives an error message even after uninstalling and reinstalling the app. Maybe try testing the app with the new updates before releasing the update. Would save time on having to put out a mass fix everytime an update doesn't work. Update 1/31/24: App is no longer working. I get an error message when I try to login and a 1-800 number to call. Needs to be worked on to be usable. Easy to use! Wouldn't change a thing about it.

App hasn't worked for weeks. The app won't load. It keeps going to a blue screen displaying an error message and to reload. It will not reload, and even after uninstalling and reinstalling multiple times, the app still doesn't work. I rely on this app to see and pay my bill, and now I can't. It's very frustrating because now I have to worry about how I'm going to pay my bill. The app needs to be fixed asap.

Can't do anything on the app because it just shows a blue screen with Payment in white font at the top- even after updating the app and then uninstalling/re-installing. Can't even login on the website for the last 2ish weeks because it says it's taking too long no matter the device or browser. I just want to pay my bills! But this is making it almost impossible.

What’s new

This build fixes an issue that caused an error screen on launch for users running Android OS 13 or earlier. The app now opens as expected, except when internet connectivity problems persist.