Very convenient/easy app especially for reporting a problem. However, couple of times the app showed no electrical outage at my address when the whole neighborhood was experiencing an outage for few hours all while DTE would send automated calls to aknowledge the outage and give updates on the repair process..
Cannot enable push notifications without allowing the app to make phone calls. Keeps spamming me notifications about giving it access to every Google account on my phone for no reason
I gave it 3 stars because I was able to quickly report the outage, but the information concerning the outage was pretty much useless. I used the app to report an outage about 2pm. The app said "Estimated Relolution about 4:15 due to equipment failure. Eventually the app reported the problem was resolved only to be replaced with a new noticed saying the outage stared started after 4pm (don't remember the exact time) with no reason for the outage and no estimated resolution time. One can only assume that by creating virtual resolutions and new virtual outages, make DTE's response/resolution times look statistically better .
Hasn't worked since downloading. Won't allow me to log back on and tells me I'm not recognized?? Very frustrating when simply trying to pay my bill
I just ran out of excuses why I can't pay my bill. Except 1. I think it's GREAT!
Why in the world does dte need access to my pictures contacts and other info? If you deny the app access it locks you out.
- Minor Bug Fixes
Real-time energy awareness is here to discover and improve your home energy use.