Ease Applications Messaging

1.43K reviews
Content rating
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About this app

Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room.

The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay.

Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program.

Key Features of Ease

- Complimentary to patient, family and friends

- Real-time Updates - never lose sight of your loved one

- Customizable Messages - open communication reduces anxiety

- Communications disappear after 60 seconds - nothing stored on mobile devices

- Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos

- 256-bit encryption - we take security seriously

- HIPAA compliant - protecting patient privacy

We want to hear from you.
To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com

Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.
Updated on
Sep 15, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages, and Photos and videos
Data is encrypted in transit
Data can’t be deleted
1.43K reviews
A Google user
December 29, 2019
Pretty much useless. The messages sent had no real information. I'm sure the staff wouldn't use the app to announce complications. Twice I received notifications, but was unable to see any messages. This was the worst bug. Adding family members was cumbersome. No way to interact with anyone. No obvious way to back out of the app. All in all it looks like an immature product.
32 people found this review helpful
Did you find this helpful?
EASE Applications™
January 3, 2020
Hello Rod, we apologize you didn’t have a great experience with EASE. We would like to better understand your case and see if it was an issue with the application or due to no information being sent from the clinical provider. Would you be available to contact us so we can investigate this further? We can be reached at support@easeapplications.com
Daniel Shasko
November 17, 2022
I downloaded the app using my phone number and code that they provided. It said that it was going to send a confirmation text, so I waited, and waited, and waited, but no text came after 30 minutes of waiting. So I uninstalled the app and reinstalled it, thinking that would make it work, and now I can't sign up because my phone number and code have already been used. I now cannot receive any updates while my son is in surgery. This app is worthless.
3 people found this review helpful
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EASE Applications™
November 17, 2022
I'm sorry to hear about the issue you experienced when trying to use Ease. Our support team is great at investigating issues and getting Ease working for all of our users, but I'm not seeing that you contacted us about this issue. Please email support@easeapplications.com or call 407-308-4399 ext 2 if you encounter an issue so that we can assist.
Amber Collins
October 23, 2022
Life saver during our stay in NICU. I liked that we could not communicate 2 way for security purposes (I had a phone # I could call 24/7 to speak with the nurse!). Pictures and short messages always put a smile on my face!
5 people found this review helpful
Did you find this helpful?
EASE Applications™
October 25, 2022
We are so happy to hear Ease could help you and your family through your stay in the NICU. Thank you so much for sharing your experience.

What's new

Always Connected. Always at Ease.
- Bug fixes
- Performance improvements
- UI enhancements