ONE JN Passport

3.2
414 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app


ONE JN Passport



Connected to serve you better.


ONE way of onboarding.

ONE way of engaging.

ONE way to serve.


ONE JN Passport - Easy Movement Across all JN Companies.

Your one-time sign up will enhance your experience when doing business with JN Bank, JNGI and JN Life Insurance. Your journey from onboarding, to accessing information, applying for unsecured loans, conducting transactions and ultimately earning loyalty rewards, will be easy to use, convenient and secure. You will be recognised at JN Bank, JNGI and JN Life insurance - no need to submit personal information again and again.

Download the ONE JN Passport App today!



Android users can use their phones to download from Google Play Store or Samsung Galaxy Store



Once you sign up and create your ONE JN Passport profile, you will be able to access the JN suite of benefits. You will need a valid government-issued ID and a Tax ID number to get started.




-   Access to JN Group products and services, all in one place, starting with JN Bank, JNGI and JN Fund Managers

-   Easy application for loans and credit cards

-   Open new JN savings accounts, update your KYC information

-   Save time when doing business with select JN Financial companies.

-   Convenient and advanced data encryption helps to ensure your information is secure

-   Tips for your financial well being

-   Tutorials/How to videos

-   Online support (live web chat)
Updated on
Oct 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
405 reviews
Uton Smith
February 20, 2026
The app is actually extremely useless. There are no agents that you can communicate with in the app via chat if you have an issue. The app is pointless. All it does is take your personal information. I have been waiting over 14 days now to open an account - no success. Everything has been verified on my profile but I cannot do anything with accounts. I have never encounter an app so useless. It helps with nothing. I regret uploading my information on it. Do not use.
3 people found this review helpful
Did you find this helpful?
JN Bank Limited
February 24, 2026
Hi, we'd love to help you. Please write to onejnhelp@jngroup.com and our team will help resolve your issue quickly.
Damani Hemming
February 24, 2026
I have signed up and trying to access the app and all it keeps on saying is the code is sent and when I enter the code it brings me right back to the sign in page. Frustrating can't be bothered I'll just uninstall. What's the point of reaching out? I will uninstall and keep it moving the app is just isnt worth my time. sorry I couldn't give it a negative 0
1 person found this review helpful
Did you find this helpful?
JN Bank Limited
February 24, 2026
Hi, we'd love to help you. Please write to onejnhelp@jngroup.com and our team will help resolve your issue quickly.
R Brown
January 27, 2026
Great Idea, bad app experience and implementation. logs you out all the time. chats timeout very quickly. don't get me started on document verification, whole process is too long. especially if you are applying for any product other than a bank account.
2 people found this review helpful
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JN Bank Limited
January 28, 2026
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at onejnhelp@jngroup.com. Thank you.