Alipay

Alipay (Hangzhou) Technology Co. Ltd

About this app

Alipay is a leading open platform for payments and digital services in China.

Users with a Chinese ID and bank account can use Alipay to make payments online and in person at various merchants outside of China as they travel for leisure, business, or study.

Foreign visitors to China can connect their credit card to take advantage of Alipay’s widespread acceptance by tens of millions of merchants across the country. Alipay is not designed or intended for use by foreign users in their home country or anywhere outside of China.

Ratings and reviews

Don't bother. It's going to force you to input lots of personal information including your photograph, photo of your passport, your bank account information, a credit card number, etc. and then it's going to tell you something went wrong, or you will be automatically rejected. If you try again a few times, your account is going to be suspended. This pertains to adding a bank card and also trying to apply for tour card.

You can't go to China without this app, but it has bugs. When you launch mini programs they can behave erratically. Major annoyance is you cannot type a message to a Didi driver because it randomly adds characters to the message just as if there is no character denounce. Same thing in restaurant apps when trying to search. Because this behavior is identical in different mini apps, Alipay is doing something to data entry.

My account was suspended upon creation, and even after doing a video authentication thing and uploading so many documents, I can't get my account unrestricted. There's no reason given and no way to talk with someone. Been trying for 2 weeks, so frustrating. I ended up just using a common chinese chat app for payments, it only took me a few minutes, soo much easier.

What’s new

Update to the new version to get better user experience.