I was reluctant to install because of the reviews. I guess I'm one of the lucky ones because I haven't had any log in issues many others have. I haven't made a payment yet but everything seems relatively user-friendly. Time will tell if I change my rating. I have a pixel if that's relevant.
I have a Samsung Galaxy S6 and this app is useless. Can never log in. Always says error. I can see from the reviews that many others have same issue. In this day and age with so much being through phone apps you'd think a company this big would make sure they have an app that is useable. Maybe they need to hire someone that knows enough to make this happen as their current department obviously is not getting the job done. Worst app I have. I can log in on computer through internet just fine but phone app is sadly useless.
Cannot log in... Giving me "There was an unexpected error. Please try again" when logging in both with biometric and typing. Please fix. I am on a Google Pixel running Android O.
Sent email using link below and rejected. 😤Still has a log in problem. Ridiculous. Copyright 2015 and still has a simple app log in problem.
This app is complete junk. I can't log in half of the time. It keeps having "an unexpected error". I've tried uninstalling & re-installing to no avail. The only reason I bother with it is because access to the company site is almost as big a pain & I need mobility. I wish my bank had never procured this company's services.
I was able to log in when i first downloaded it. But now it just says Unexpected error. So sad was helpful when it worked
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