El Corte Inglés

El Corte Ingles S.A.

About this app

Buy everything you need with the new El Corte Inglés app: the latest fashion trends, electronics, computing, books, sports, food, travel, tickets for shows and much more, from the best brands and at the best prices, with the shopping guarantee of El Corte Inglés. You can receive thousands of items whenever and however you wish through our “same-day delivery", “2-hour delivery or at the time that suits you”, “48-hour delivery”, or if your prefer, you can come and pick it up at our stores with “collect in-store” or “Click and Car” without getting out of your car. You can also pay from the app using your preferred means of payment.

We will keep you updated on offers of interest to you and which you can see and exchange from your smartphone, for both online orders and in-person shopping in our stores. You also have all the information you need about our stores and everything happening at them.

You can manage all of your purchases and services at El Corte Inglés, book a slot or pay directly via the app with the El Corte Inglés store card.
Furthermore, if you register your car (or cars) on the app, the car park barriers at our stores will go up as you enter or leave and you can pay without needing to stop off at the pay point.

Discover new services like “Hands-free shopping"; this allows you to buy in-store from any department you want without being laden down with bags, and at the end, you can tell us whether you want to pick up all of your shopping in one place or if you want us to deliver it to your home. In addition, the “scan and go” service allows you to scan the barcode of any product in our stores and ask us to send it to you.

Ratings and reviews

The app is unfortunately unusable for English speakers. In order to understand anything, you need to open the ECI website on Chrome and let Google translate it for you. I'm trying to learn spanish. But there's no way I am fluent enough to shop through a spanish-only app. They could even put in a disclaimer that the english translations may not be 100% accurate. It's funny because the name of the company is The English Court.

Serious issues with purchases they either dont confirm purchases, get charged late, deliveries over a month... delivering wrong items, unable to pay with Bizum... never a straight forward experience. Always issues, it feels like a very poorly designed app and just a horrible customer experience. Incredibly disappointed.

My last experiences with ECI have been terrible. First, transport company didn't deliver my order but ECI won't refund my money. I have been in contact through chat 5 times in 3 months and everytime they promise that it will be solved. Then ECI gave me 10 € discount voucher in app to order anything so I ordered activity band. All was well until they suddenly canceled my order, gave me money back, but no apology, no explanation and my 10e voucher gone. I used to love this shop but now I avoid it

What's new

Discover the new El Corte Inglés app now. An innovative application that enhances user experience and fluidity. In this new version of the app, you can find thousands of products across various categories much more quickly. Additionally, you will have access to our main brands from the same app: Supermercado, Hipercor, Primeriti, etc. We strongly encourage you to update the app and share your experience with us.