Kyle Anderson
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Their support is aware of a defect with water detector attached to valve controller - won't detect water. Major problem when water leaks can't be detected. Ticket open over 2 months they said they tried fixing, didn't resolve, now they won't respond. Very poor support.
2 people found this review helpful
Sal Bruno
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Seems every time a firmware update is pushed my devices stop working for over a month. I have now opened up several cases with support with no resolution just as always they are sending it to their engineers and they close the ticket.
1 person found this review helpful