Wallbox

Wallbox

About this app

Unlock the power of your Wallbox charger with the myWallbox app! myWallbox is your hub for our smart charging and energy management solutions and is compatible with all Wallbox electrical vehicle chargers. Connect to Wallbox chargers at home, work or at charging points on-the-go.

- Save money by setting charging schedules that take advantage of off-peak rates
- Control and monitor your EV charging status from anywhere
- Track your energy consumption and spending
- Avoid unwanted use with remote lock and unlock
- Enable advanced environmentally-friendly energy management features like solar EV charging and dynamic load balancing
- Access payment options to charge at locations that offer Wallbox charging

Ratings and reviews

5 Stars for Customer Service rep Fabian, who was knowledgeable, kind, patient, funny, and determined to get my app up and running as I needed. I had encountered the same problems that many other users reported, Bluetooth connection getting in the way of the Wifi connection, etc. and he got that fixed. I also wanted to turn off the Halo Light on the Wallbox unit itself, so that it wouldn't be on all the time. We got that done, too. Out of space, but he did more.

I cannot get over how terrible this app is, particularly for Android. The apple version has more features that the troubleshooting guides reference. The design of the UI suggests that your app is connected to the charger when really it is not; there is no easy way to troubleshoot symbols on the app (and their how-to guide is woefully out of date and using the wrong visuals). Customer service is extremely slow (form submission only, and 24h, still no response). I'm regretting this system.

Terrible app. First of all, you have to login every few days, it won't keep you logged in even if you enable fingerprint. Wifi doesn't work, won't connect at all. Stats don't always work, it's either days behind or completely gone like it is now after updating to latest firmware. Everyday 10 minutes before it starts charging i get an push notification saying the vehicle is not plugged in when in fact it is plugged in. I don't why it's taking so long fix these issues, it seems pretty basic.

What's new

We have fixed some bugs that affected the connection via Bluetooth to your charger and its visualisation in the homepage screen.