EI +

Emirates Islamic Bank P.J.S.C

About this app

The all new EI Bank P.J.S.C Mobile App

Ratings and reviews

After last update, always getting "smart pass token invalid or expired", when using thumbprint. It works after 2 or 3 times of retry! Despite several updates, still NO option for credit card limits setup. No option to set daily or montly limits on credit cards, and NO option to redeem credit cards rewards using the mobile app, EVEN WITH THE NEW EI+, EVEN BOTH ACCOUNT AND CREDIT CARD BALANCE DOESNT GET AUTOMATICALLY REFRESHED!

Contacting the customer service is a pain, almost impossible. No way to raise a request in the app other than the options provided. Very difficult to activate or deactivate any feature and always tell to call. I didn't even know how direct debit feature is activated and neither did I know such a feature. Just terrible.

Don't recommend anyone deal with this bank. The app doesn't allow login using proper credentials that have been used for too long. Now I can't pay for the credit card. Your call center takes ages to get hold of anyone. Do not update your app if you change the way people can login. Even recovering anything is super annoying.

What's new

We’re always listening to your valuable feedback and are continuously working to make your everyday banking experience even better.
Stay tuned for more exciting updates, remember to keep your EI + notifications turned on and make sure that you’re always updating to the latest version for the best experience.
Thank you for banking with Emirates Islamic.