Alert for Embrace watch

3.4
580 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Alert App pairs up with Embrace smartband and sends your chosen caregivers an automated SMS and phone call when Embrace detects unusual patterns that may be associated to a convulsive seizure.

The Alert App requires a dedicated smartphone with Bluetooth connectivity, and is available with a subscription plan. It is only designed to work with the Embrace smartband by Empatica www.empatica.com/store

++++ ALERT FEATURES ++++
The Alert App:
• Sends automatic calls and SMS to your caregiver when a possible convulsive seizure is detected.
• Sends your GPS location to your caregivers (when this option is activated).

With the Alert App you can:
• Review and track your seizure frequency.
• Enable caregivers throughout different periods of the day (e.g. enable teachers only for school hours).
• Disable Embrace's lights and vibration when you don't need them.
• See Embrace's status, battery, and memory levels.
• Receive notifications as soon as updates and new features are available.
• Cancel any alerts associated with events that do not require assistance.

++++ EMBRACE IN THE PRESS ++++
“Makes it easier for people with epilepsy to detect seizures and let others know when they need help.” – MIT Technology Review

“It can also do something most watches don’t: send out an epilepsy alert.” – Time

++++ REGULATORY ++++
EU: the Embrace smartband is a medical device of class IIa according to the directive 93/42/EEC, for patients with epilepsy or at risk of having epilepsy.

USA: Embrace is the first wrist-worn wearable cleared by the FDA in neurology. The Embrace is a prescription only device that is indicated for use as an adjunct to seizure monitoring of adults in home or healthcare facilities during periods of rest.

Always refer to the product Manual for detailed instructions, warnings, precautions and possible risks related to the Embrace.

++++ CONNECT WITH US ++++
Web - http://www.empatica.com
Facebook - http://www.facebook.com/empatica
Twitter - @Empatica
Instagram - @empatica_wearables
Support - support@empatica.com or (866) 739-2049 (tel:8667392049) (Monday - Friday from 9:00am to 1:00pm EST).
Updated on
Feb 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and Health and fitness
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
568 reviews
J G
June 14, 2023
Customer service for the watch itself is great. Our watch was having trouble staying charged for more than a few hours- Embrace reached out and sent us a new watch. I love the concept. I really need this for independence. However, the watch consistently says internet disconnected and everything else is still connected to the WIFI. I thought it was my wifi but it's the watch or app. Not sure which. Really would love them to correct this app because $500 per year is a lot for constant disconnect
4 people found this review helpful
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Empatica
June 15, 2023
Hello JG, thank you for your review. We are happy to hear that your overall experience with our Support Team is satisfactory. Regarding the disconnection issue, can you please contact us at support@empatica.com so that we can look into this further and get this sorted out for you? Thank you!
A Google user
March 26, 2020
Constantly disconnects even when my phone is in my pocket. Unacceptible when other bluetooth devices can stay connect through walls to the cell phone in the car outside. Have to basically sleep with my phone in my hand. If I role over it may disconnect n loose it's ability to work. If there was another option to use my HSA to pay for. I WOULD BE USING IT. Had a seizure near my desk where I was working. Got disoriented and walked 7-8 paces away and went down (no notifications/lost connection)
7 people found this review helpful
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Empatica
April 2, 2020
Hi Brad, we recently released a new version a couple of days ago (4.3.4) which should stabilize the disconnections. Can you download it and let us know if things have improved?
A Google user
April 7, 2020
False sense of security. When I walk with rollator it sets alert off. I turn off caregivers when I have someone with me, but what about when I'm alone? Also, disconnects from bluetooth almost daily. I have to restart my phone. Feel somewhat safer, but don't have full confidence it will work when critical. Just downloaded new update. Will update l8r based on how update works. Needs to identify seizures vs. life activity better. I don't feel safe going out alone, but if on it alerts too much.
5 people found this review helpful
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Empatica
April 9, 2020
Hi Carissa, I believe we spoke yesterday regarding the false alarms. There are unfortunately some activities that are likely to trigger false alarms, but you can cancel the alerts before they go out to your caregivers, and in case you're not able to do this in time, you can send them a message from the app letting them know you're okay.

What's new

In this version we have improved the App compatibility

App support

About the developer
EMPATICA SRL
googledev@empatica.com
VIA ENRICO STENDHAL 36 20144 MILANO Italy
+39 02 3656 6473

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