Entrust Identity

Entrust

About this app

The Entrust Identity mobile application is the new Entrust mobile platform for delivering strong identity credentials to both employee and consumer users. With this version of the application, users will continue to benefit from the authentication and transaction verification capabilities that replace hardware tokens, while adding advanced password reset capabilities for employee use cases.

One Application, Multiple Uses
The Entrust Identity application allows you to create identities and activate unique one time passcode soft token applications for use with different organizations that use the Entrust Identity IAM platforms for strong authentication.

Verify Transactions
Protect yourself when initiating any type of online transaction such as account login, financial transactions, etc by receiving confirmation of your transactions right to your mobile application. Confirm the details and enter your secure, one time passcode to complete the transaction.

Manage Employee Passwords
When password reset and unlock management becomes a burden for an IT department, allowing employees to manage their passwords right from this mobile application improves the experience for everyone. Employees will use the same strong credential they would when managing passwords through web portals to simplify the process – without compromising security.
Entrust combines security with usability for millions of customers across the globe.

For more information on Entrust and the Entrust Identity mobile applications please see:

Information about Entrust: www.entrust.com
Information about the Entrust Identity mobile app: www.entrust.com/mobile/info

Ratings and reviews

Maybe it is due to our company setup, but Entrust was never as reliable as Entra MFA. Occasional glitches with double notifications where the first one fails and you immediately get second that works. MS Authenticator definitely is more quick to display notifications even. This has been confirmed on multiple devices.

UPDATE: Just got the newest update. I had to go through a profoundly annoying process of reattaching things, and then found that the widget has been removed. I"ll say that again: THE WIDGET HAS BEEN REMOVED! Meanwhile, the UI is now actually worse than it was before. This is an awful awful AWFUL app to use. Original review: The app works fine, but the UI is terrible. The numbers roll over one digit at a time, and only AFTER a slight delay. Either get rid of the cutesy rollover, as it harms the user experience, or at make it optional in the settings. And then there's the widget - which is on an unconfigurable transparent background! Allowing the user to set a background colour and transparency is obvious and present in nearly every other widget! Hire some UI people, and make this app good instead of cute.

Used to work okay before the latest update. Now when logging in, it is very late to send the "Action" notification if at all. Even if you don't use the notification and go straight through the app, the thing has usually expired by the time you use it. Even if it hasn't, often you'll put it in and it will fail anyways and you'll be prompted for the code as well. I'm not sure what has changed or why but the app is no longer functional.

What’s new

Performance improvements and bug fixes