
abacai jie
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The ways to top up my kwsp account really old fashion and outdated. It still doesn't support credit card, duitnow, not even TNG Update Jul 2026: now thoroughly broken. Keep on failing to login, telling me system is temporarily unavailable due to a system update. The message has been there for more than 2 months. The publisher advise users to not use special character for device name, which is stupid and unacceptable. My advice to them is to not even read the device name is it breaks the app
4 people found this review helpful
Hi! Thank you for your feedback. We're pleased to inform you that this issue has been resolved. Update your app to the latest version 4.9.3 and try again. If the issue persists, submit an Enquiry Form through the official EPF website so we can assist you further.

Kron
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Ever since the last update, the login becomes buggy. I have to login over and over, and yet still staring at the login page. I have to kill apps, retry and pray I can get into it Is login into my account now has to be like a jackpot? If no, please fix this thanks. Edit: KWSP did reply to my review, appreciate it so much. Looking forward to the fix.
Hi! Thanks for your feedback. Our technical team is working to resolve the issue. In the meantime, please try the following steps:
1. Clear the KWSP i-Akaun app cache in your device settings; OR
2. Reinstall your app to the latest version from the App Store/Google Play Store.
We apologise for the inconvenience and appreciate your patience.

ming jay
I can't login via the app more than a month. it keep on showing error "service is temporarily unavailable due to system update. please try again shortly." already tried to uninstall and reinstall also same. whenever I am using the web to login, no issue at all.
3 people found this review helpful
Hi! Thank you for your feedback. We're pleased to inform you that this issue has been resolved. Update your app to the latest version 4.9.3 and try again. If the issue persists, submit an Enquiry Form through the official EPF website so we can assist you further.