KWSP i-Akaun

3.6
59.2K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Empower your retirement journey — all in one app.

Manage every aspect of your EPF savings effortlessly with the KWSP i-Akaun app.

With this app, you can:

Manage Your Savings
• Register as an EPF member and activate i-Akaun instantly
• Make voluntary contributions (for yourself or other members)
• Switch to Simpanan Shariah or cancel your switch before the effective date
• Activate i-Sayang to transfer contributions to your spouse

Track & Access Account Information
• View account statements, savings history and withdrawal status
• Set savings goals with the retirement calculator
• Receive financial tips and important updates

Process Transactions Securely
• Authorise online transactions instantly with i-Akaun Secure
• Apply for withdrawals, check status, or cancel applications
• Apply for health/life protection plans
• Manage and update nomination details

All your retirement planning – simplified, secure, and always at your fingertips.
Download the KWSP i-Akaun app today!
Updated on
Mar 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
58.9K reviews
Gery Nairt
February 9, 2026
App is unusable. You can't register with passport at all. It'll take you to the OTP screen and then say "MyKad/MyPR image is not clear" even though it was able to scan perfectly fine in the previous page. EDIT: after contacting the support as they mentioned in their response to this review, I am now able to register and login. UI is stretching beyond the phone screen but otherwise good customer support.
17 people found this review helpful
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KWSP
February 4, 2026
Hi! If you're having trouble registering or logging in to KWSP i-Akaun app, please contact us via the Enquiry Form: (https://www.kwsp.gov.my/en/corporate/connect-with-us/enquiry) or visit the nearest EPF office. Include: EPF No, phone no, telco, OS type, device model & app version. Keep a screenshot for reference. Thank you.
Zell Al - Idr
February 26, 2026
I logged in today and it prompted a new update. After updating the apps, I tried to make a withdrawal. However, after the page "Did You Know", the apps stopped working. Please rectify immediately as the system will go on maintenance beginning Feb 27.
1 person found this review helpful
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KWSP
February 26, 2026
We appreciate your feedback and apologise for the inconvenience. Please reach out through the Enquiry Form on the i-Akaun web portal, contact KWSPMalaysia on WhatsApp, or visit the nearest EPF office for us to assist you further. Thank you for your patience and support.
Amexs Jonny
February 6, 2026
I'm experiencing problem with the selfie verification for e-KYC. It's incredibly frustrating. Other apps have seamless e-KYC processes, but this one consistently fails after multiple attempts. Comparing a current selfie to an old IC photo, especially when asked to smile, is a flawed approach. They should implement a more reliable method, like a short video verification, instead of this broken single-selfie system.
4 people found this review helpful
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KWSP
February 6, 2026
Hi! Thank you for your feedback. We are continuously working to enhance the overall app experience and your input plays an important role in this process. We appreciate your continued support as we work towards ongoing improvements.

What’s new

We’ve made several enhancements to improve the app’s interface and overall user experience.

Here’s what’s new:

- Fixed bugs and performance issues for smoother navigation
- Refreshed design elements for a more user-friendly look
- Added new features based on user feedback to help you complete key tasks more quickly and easily

Update your KWSP i-Akaun app to the latest version for a better experience.