KWSP i-Akaun

3.5
55.6K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Empower your retirement journey — all in one app.

Manage every aspect of your EPF savings effortlessly with the KWSP i-Akaun app.

With this app, you can:

Manage Your Savings
• Register as an EPF member and activate i-Akaun instantly
• Make voluntary contributions (for yourself or other members)
• Switch to Simpanan Shariah or cancel your switch before the effective date
• Activate i-Sayang to transfer contributions to your spouse

Track & Access Account Information
• View account statements, savings history and withdrawal status
• Set savings goals with the retirement calculator
• Receive financial tips and important updates

Process Transactions Securely
• Authorise online transactions instantly with i-Akaun Secure
• Apply for withdrawals, check status, or cancel applications
• Apply for health/life protection plans
• Manage and update nomination details

All your retirement planning – simplified, secure, and always at your fingertips.
Download the KWSP i-Akaun app today!
Updated on
Dec 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
55.3K reviews
Khye Shen Sim
October 15, 2024
I haven't been able to log in since August. (And today is 16.10.24) The app asked to update you latest version while I'm already a version newer than that. At the login page, after I key in my pin, the yellow ball kept bouncing into an infinite loop. I was reading some of the comments, someone suggested to uninstall and reinstall the app, and it worked. Maybe when the developer of this app test run on their side, everything works and they didn't bother to read the comments. Do try it and see
524 people found this review helpful
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azri azizi
October 8, 2025
October 2025: With the recent updates, I now cannot logged in. Apps keep saying wrong password. Upon reinstall, need to insert id and password, okay at first and I have landed on the "Welcome" page with even my name appear on the page but need to login again? What is going on? Multiple attempts and now the account has been blocked - "great". Used to be smooth experience.
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KWSP
October 16, 2025
Hi! If you're having trouble registering or logging in to KWSP i-Akaun app, please contact us via the Enquiry Form: (https://www.kwsp.gov.my/en/corporate/connect-with-us/enquiry) or visit the nearest EPF office. Include: EPF No, phone no, telco, OS type, device model & app version. Keep a screenshot for reference. Thank you.
Jacqueline Same
October 27, 2025
I'm sorry, idk where else to complain that doesn't involve AI. Please fix the "setuju" button at the terms and conditions page because some of us are struggling to come to the nearest KWSP office, thus the app is a great alternative. I have been trying to sign up for a week and the issue is not fixed despite complaining through email.
1 person found this review helpful
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KWSP
October 28, 2025
Thank you for your feedback. We apologise for the issue you experienced. A fix is currently in progress. As an alternative, you can access your account via the i-Akaun (Member) web portal. If the issue persists, contact us through the Enquiry Form on our official website or visit the nearest EPF office for further assistance.

What’s new

We’ve made several enhancements to improve the app’s interface and overall user experience.

Here’s what’s new:

- Fixed bugs and performance issues for smoother navigation
- Refreshed design elements for a more user-friendly look
- Added new features based on user feedback to help you complete key tasks more quickly and easily

Update your KWSP i-Akaun app to the latest version for a better experience.