KWSP i-Akaun

3.6
60.3K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
Learn more
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About this app

Empower your retirement journey — all in one app.

Manage every aspect of your EPF savings effortlessly with the KWSP i-Akaun app.

With this app, you can:

Manage Your Savings
• Register as an EPF member and activate i-Akaun instantly
• Make voluntary contributions (for yourself or other members)
• Switch to Simpanan Shariah or cancel your switch before the effective date
• Activate i-Sayang to transfer contributions to your spouse

Track & Access Account Information
• View account statements, savings history and withdrawal status
• Set savings goals with the retirement calculator
• Receive financial tips and important updates

Process Transactions Securely
• Authorise online transactions instantly with i-Akaun Secure
• Apply for withdrawals, check status, or cancel applications
• Apply for health/life protection plans
• Manage and update nomination details

All your retirement planning – simplified, secure, and always at your fingertips.
Download the KWSP i-Akaun app today!
Updated on
Apr 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
59.9K reviews
Zell Al - Idr
February 26, 2026
I logged in today and it prompted a new update. After updating the apps, I tried to make a withdrawal. However, after the page "Did You Know", the apps stopped working. Please rectify immediately as the system will go on maintenance beginning Feb 27.
2 people found this review helpful
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KWSP
February 26, 2026
We appreciate your feedback and apologise for the inconvenience. Please reach out through the Enquiry Form on the i-Akaun web portal, contact KWSPMalaysia on WhatsApp, or visit the nearest EPF office for us to assist you further. Thank you for your patience and support.
Alex Chen
April 3, 2026
I am unable to receive TAC even though the user ID and password are correct. Checked with Telco & SMS service is in order. I also went to the KWSP office in Kepong to re-register my phone number. However, the problem still persists. I cannot even login to the website. I had lodged a complaint with KWSP. Seriously, this KWSP app is a big frustration and stressful.
1 person found this review helpful
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KWSP
April 6, 2026
Hi! If you're having issues logging in via biometrics or not receiving TAC, please contact us via our via our Enquiry Form on our website, or visit the nearest EPF office. Include: EPF No, phone no, telco, OS type, device model & app version. Keep a screenshot for reference. Thanks for your cooperation.
Gery Nairt
February 9, 2026
App is unusable. You can't register with passport at all. It'll take you to the OTP screen and then say "MyKad/MyPR image is not clear" even though it was able to scan perfectly fine in the previous page. EDIT: after contacting the support as they mentioned in their response to this review, I am now able to register and login. UI is stretching beyond the phone screen but otherwise good customer support.
25 people found this review helpful
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KWSP
February 4, 2026
Hi! If you're having trouble registering or logging in to KWSP i-Akaun app, please contact us via the Enquiry Form: (https://www.kwsp.gov.my/en/corporate/connect-with-us/enquiry) or visit the nearest EPF office. Include: EPF No, phone no, telco, OS type, device model & app version. Keep a screenshot for reference. Thank you.

What’s new

We’ve made improvements to enhance your KWSP i-Akaun app experience.

What’s new in this update:

- Try the new Goal Setting Calculator for smarter retirement planning!
- Updated interface with a cleaner, more user-friendly design
- Performance improvements and bug fixes
- Additional enhancements based on user feedback

Update now for a smoother experience!