
abacai jie
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The ways to top up my kwsp account really old fashion and outdated. It still doesn't support credit card, duitnow, not even TNG Update Jul 2026: now thoroughly broken. Keep on failing to login, telling me system is temporarily unavailable due to a system update. The message has been there for more than 2 months. The publisher advise users to not use special character for device name, which is stupid and unacceptable. My advice to them is to not even read the device name is it breaks the app
3 people found this review helpful
Hi! Thank you for your feedback. Please ensure your device name does not contain emojis or special characters. Then, uninstall and reinstall the KWSP i-Akaun app before trying to log in. If the issue persists, you may submit an Enquiry Form through the official EPF website so we can assist you further.

Emily Kwong
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After update to latest version, the entire app load slow or fail to load. I m not able to see the latest balance after several minutes. By following your suggested steps on 3 August, I am not receive any TAC when I was login after reinstall. Therefore, now I am completely not able to use the app anymore.
1 person found this review helpful
Hi! If you're having issues logging in via biometrics or not receiving TAC, please contact us via our via our Enquiry Form on our website, or visit the nearest EPF office. Include: EPF No, phone no, telco, OS type, device model & app version. Keep a screenshot for reference. Thanks for your cooperation.

YK XX
Easy to use. However, it doesn't save favorite banking details for payments/receipts which most banking apps have. It's inconvenient to keep typing banking details for each transaction and errors may occur.
1 person found this review helpful
Hi! Thank you for your feedback. We are continuously working to enhance the overall app experience and your input plays an important role in this process. We appreciate your continued support as we work towards ongoing improvements.