Epic Authenticator

Epic Systems Corporation

About this app

The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in.

Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app.

Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.

Ratings and reviews

This is for epic, the health care software. it doesn't work well. I usually need to enter a code instead of clicking allow. It has one job. It does it poorly. However, none of that matters. You are going to download it because your large health care organization requires it to do your job. Neither the person who made that decision nor the people who made this actually have to use this.

Mostly works for what it's supposed to do. Keep in mind that if you have more than one device with this app (phone, tablet) then the device that you authenticate this with Epic first will be the primary device, meaning the other device you can still use but you will always have to verify the push message on the first device every time. Other than that, if you use some sort of biometric (face or fingerprint) to authenticate, it may be hit and miss depending on the make and model.

Does not work. It used to work off and on, but now I have to use the "One-Time Code" sent to my email option every time. I even uninstalled the app, installed it again, then did the whole setup process again, and even right after scanning the code with the app, the userweb still failed to accept the codes given by the app.

What’s new

Fixes and improvements