saul knipses
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This was great while it worked. Then I changed phones and it will not reflect my paid status. The unlock code is considered "used." Support is shockingly bad. I will start a charge back with my credit card company. Update: I got a phone number for ESET. The person there figured out the issue, then had a callback scheduled for me by tech support. But I figured out that I could switch accounts on my phone and reinstall. So I have upped the rating. That said, this was a terrible experience.
3 people found this review helpful
Hello, feel free to contact us at: play@eset.com if you need some help. Thank you!
Raschelle Conner
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I still have on my phone until my current subscription expires. Recently it's been blocking calls from people in my contacts. So I had to disable the call filter in this app. I'm using call filter through Verizon and they do not block my contacts. For the last week though I was missing very important phone calls. Including my son, who couldn't get through to me. Please fix soon. Update Add'l: I asked them to reconsider giving me a refund, and they issued it after the 30 day period. Thank you.
9 people found this review helpful
Hi Raschelle, if you think something is not working properly, we can track down the cause if you follow the instructions at http://support.eset.com/kb6472/ to create a support request directly from the application. Thank you for your help.
Adam
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Back in mid-to-late 1990's and early 2000's, I was overly confident that my antivirus was protecting every nook & cranny of my albatross of a PC (with its small fraction of processing power and storage of today's smartphones). These days, I feel less secure. ESET isn't enough by itself, but its free scanner is useful as one defense in a larger arsenal. (Update Jan. 2024: Changed from 4 to 5 stars. Can't expect more from a free app. Thanks for making it available, ESET.)
282 people found this review helpful
Hello, thank you for your feedback :)