Ethiopian Airlines

9.25K reviews
Content rating
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About this app

Travel is now redefined. Upgrade your travel experience with the brand-new Ethiopian Airlines Mobile App and enjoy up to 10 percent discount.


1. Booking

Manage your booking easily! Select between one way or round trip, choose your origin and destination airport, flight date, search fares with money or miles option, select fare, provide personal detail, contact detail and select your preferred meal type, select your payment option and purchase your ticket, you can also have the option to pay with miles for Sheba Miles member, hold on reservation or pay at agent.

2. My Trips

Walk through your booking! You can see your past and upcoming trip summary, manage your trips, view itinerary and pricing detail, select your preferred seat, update your travel document information and contact detail, continue to payment for hold on reservations.

3. Check-in & Boarding

You can check-in by entering booking reference number, ticket number, or frequent flyer number, select the passengers for check-in, select seat for each of the passengers, provide, travel document information, residence address, destination address and emergency contact detail based on the rule of the country where you are flying to, you can also continue to check-in by selecting the booking you made from the trip summary that we locally save for you in your phone. We finally generate and display your boarding passes.

4. Flight Status

Select a destination of your choice and browse your flight status. You can search all Ethiopian flights by route or flight number and see the result for yesterday, today and tomorrow departure and arrival time, airport information and flight status.
Updated on
Apr 20, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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9.25K reviews
Kenny Gee
March 24, 2021
App is okay need more work. I was able to buy a ticket on the app with no issues. The app need to be productive you can't do anything with out reference number! I am very disappointed on the duty free web site. It a lot of confusing web site mostly don't work. The plan entertainment system suck. Most of the movies are over 10 years old not a lot of selection. No music at least you should have abesha music. Its a 13 hours flight but the airlines need lot of work.
9 people found this review helpful
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Mooney Mooney
April 13, 2022
This app is a piece of garbage! For an airline that is supposed to be the best in Africa, it's a huge disappointment. Everything you try to do on the app comes back with an error message. Customer service is not in the vocabulary of Ethiopian Airlines, good luck getting the phone answered! Never buy a ticket direct from Ethiopian Airlines, I use American Express Travels with an American Express card. If something goes out of line, I know I will get my money back in a timely fashion.
70 people found this review helpful
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Daniel Lamberger
January 15, 2022
Utterly dysfunctional. No online customer support. No email support. Phone calls get disconnected. If you do get through to an agent they just make you wait for 30+ minutes while you hear them typing their keyboard but they don't actually do anything, till the call gets disconnected. A flight I just booked was silently cancelled but the app still shows it. No email notification, no nothing. I've been trying to reuse an open ticket that wasn't used due to Covid for 3 different times already (!), every time I end up buying a new ticket since it's just impossible to reuse it. Twice I ran out of seats on flights due to support delays. Avoid this company!
121 people found this review helpful
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What's new

• Total award mile gained per fare brand is displayed while searching a flight.
• Major enhancements on check-in experience.
• General enhancements and bug fixes for user experience improvement.