
Ashley Haase
It will randomly log me out. Then when I try to do the "send code to email" to log back in, it NEVER gets the email to me. I've had to completely log out, and go through the process of telling it where I work to find my account, and relink my email as if it was new, every time to finally get it to work. Then this past time, it won't let me unlink my email when I tell it I don't have access to the email they have on file so I can reset like in the past. Now, I'm in a complete lockout. Ridiculous.
1 person found this review helpful
ONE Finance, Inc.
July 20, 2026
Sincerest apologies! Our support team would be happy to help! Please contact us at socialsupport@onepay.com and include the user name attached to your review so that we can assist further.

Alex Freytag
saved me from a bad two weeks in-between checks. very straightforward to get into the app and everything set up. However, being in such a pinch, I didn't really have the day it took for me to get the last step (verifying my banking info) before my account went into the red after some mandatory payments. but still a life saver when money is tight.
3 people found this review helpful
ONE Finance, Inc.
June 11, 2026
Thank you for sharing your thoughts here. We'd like to know more about your experience with Onepay. Please reach out to our team at socialsupport@onepay.com and include the user name attached to your review.

elizabeth alligood
Been trying to sign in for 2 and a half weeks now, and it says that signing in with my work's company is "temporarily unavailable". I have contacted them twice over the issue and got the same "Our team is working round-the-clock tobi the issue" message both times. And until they fix their problems, they will remain at 1 star because it should've long been fixed.
12 people found this review helpful
ONE Finance, Inc.
April 24, 2026
Sincerest apologies! Our support team would be happy to help! Please contact us at ssocialsupport@oneatwork.app and include the user name attached to your review so that we can assist further.