Cathy Collins
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Very unhappy... The last update caused more problems than it fixed. The app was working fine for years and now I can't even get signed in to access anything using the app. The username and password are correct because they work online. After completing the multi factor verification the app never opens. I even tried uninstalling and reinstalling.
Brian A
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Ever since the big system update you did recently, this app has been deathly slow or completely unresponsive when managing my account. Finally got thru the payment process (don't tell me to enroll in autopay) and received an error that payments were blocked for my account. Go do it on the website, which is only marginally better performance-wise, and it says a payment was scheduled in the last 24 hours... I guess you'll take my money.
3 people found this review helpful
Lu C
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Buggy, crashes constantly, and lacks features that the PC browser site has. This app constantly crashes when you try to make selections or even when you select the main options (eg. Home, Useage, Bill, etc). Some functions like the view energy usage function also doesn't work when it doesn't crash - you click it and all that is shown is a blank screen. Many options work fine for the PC browser site for BGE but crashes or doesn't work for the App. This App was not worth the headache.
29 people found this review helpful