Aetna Vision℠ Preferred

EyeMed App Support

About this app

The Aetna Vision℠ Preferred app gives you the ability to:
- View your benefits and eligibility.
- Find an in-network eye doctor based on your favorite criteria including online scheduling, hours, products, brands, and services.
- Schedule an eye exam and add to your calendar. Get driving directions, request a ride share, or transportation assistance to your appointment.
- Get special offers in a snap and save them to Google Wallet.
- Estimate the costs for an eye exam, glasses, contacts and more for your plan.
- Check your claims.
- Get your ID card with a quick shake.
- Set reminders to get an eye exam.
- Set reminders to change your contact lenses.
- Securely store an image of your prescription.
- View interactive tips and vision guides.
- All of your personal information is secure and only viewable by you.

Ratings and reviews

Okay, someone please fire the developers of this app or better yet their managers too. There are soo many issues with logging in and clicking onto fields in order to type in information from a mobile device. Plus, when registering you don't get a confirmation verification email, like they promised. And no, it's not in my spam folder, but I can assume that their brains are most certainly!

This app will not let me create an account, sends me a password creation link. When I enter a password it says it doesn't recognize user id! When I try to create a new account with a different email, it says an error occurred. How does it not recognize user id when it's the same as the email sending password creation link ??Very frustrating, tried calling customer service, it's automated teller only !

I have to log in every time I access this app. it can't keep me logged in or remember a password

What’s new

Thank you for your feedback! New in this release:

- We made some minor enhancements to the App.