Abby D.
- Flag inappropriate
- Show review history
Hacked. I can't add payment information, boost posts, or create ads with this app. I've been locked out of my FB page for 3 months with no replies for support, as I think everything is AI now. Moved my ads dollars to Tiktok & YouTube and been getting decent returns on investment and better security. We are a VERY small business and have used Facebook for over 8 years with no problems. So disappointed in the lack of customer service.
810 people found this review helpful
Justin Baker
Downloaded. This is the most janky, inefficient app in the universe. That is my true belief. It took me an hour to go through and just try to make one simple ad. Every time I go off screen to try to get ad copy to copy and paste onto the ad spaces available, it starts over at the home screen, and I have to once again start all over again. Why would something so large, like Facebook, have such a horrible user unfriendly platform? Please do away with it or fix it. I have now removed it. #ragequit
141 people found this review helpful
Mark Pompeo
- Flag inappropriate
- Show review history
The app frequently fails to display information properly, which makes evaluating ad performance less reliable and interferes with editing ads and ad sets. Sometimes the same notifications will keep popping up as new no matter what you do. The app is still useful, don't get me wrong, but it has some really annoying technical problems. Edit: I've changed my review from 3 stars to 2. The technical issues have gotten worse, not better, and it's so bad that the app frequently tells me to uninstall.
2,607 people found this review helpful