Ooof This app meets none of the design guidelines published for any mobile platform. One of the worst UX out there. Making any amount of effort to make this usable would be great. Here are a few tips: use native widgets, give me the option to quickly pull up my ticket QR code - especially when it's within 30 min of start time, add better payment gateway integration - better yet, just use my Google account to facilitate it, allow me to manage my gift cards and transfer balances.
Fix location search I live quite a distance from IMAX theaters, and using the search feature limits my results. I tried adding the city I wanted to search (Nashville) and still didn't get results. I had to manually change my location for the theaters to show up. Otherwise, a decent app, my favorite way to get movie tickets! Worth the convenience fee, IMO.
Worst customer service ever The app has always good! must have been a glitch in the web tried to get help from customer service still waiting on a call back was on hold for over 4 hours within 2 days still waiting for a supervisor
Useful, but slow sometimes. Great app! My only compliant is that it can be slow on loading the movie times. Also it doesn't really understand what I mean when I tell it my zip code, it keeps thinking I'm at my old apartment. Other than that, it's a good app.
Totally useless! It comes up and asks for my location. I enter my zip code (it doesn't see my GPS location) . I hit done, and it sits there staring at me. It won't go any further. I even tried several other zipcodes in this area, and nothing. I uninstalled and reinstalled, still nothing... I have to go in by the web version. This app is useless to me.
Nothing bad to say Always works. Always gives me all options within a logical range. It has never been wrong about times (which I have experienced with other movie time services), and easy to go ahead and get tickets to skip the line.
• We’ve fixed a few bugs to make your moviegoing experience easier than ever.
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