AuthentiCare 3.0

First Data Government Solutions

About this app

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment.
AuthentiCare:
· Verifies worker’s identity, location, service time, type of service and recipient of service.
· Uses two factor authentication (device ID and user login with strong password) for user security.
· Provides full encryption of data at rest and in transit for HIPAA compliance.
· Has worker-specific appointment calendar with address information for scheduled visits.
· Searches for nearby authorized recipients of care for unscheduled visits.
· Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage.
· Frontier mode allows for operation up to 7 days without having data service to synch the device.
· Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval.
· Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

Ratings and reviews

The 2.0 version wasn't good, but 3.0 is actually worse. Considering I have to use it, you'd think it would be functional on the most basic features. For example, when choosing activities, the list automatically scrolls back to the top after every selection made. The login page is always buggy. The option of biometrics is great, but it never works.

incredibly laggy, refuses to accept that I don't want to enable biometric login (also won't utilize it if I cave and say yes) so that pops up EVERY time I log in, and the text for activities and observations are smaller than on the 2.0 app, with no space between, making it difficult to see and check. Logging in/out takes about 3 minutes now, whereas it was about 30 seconds in the 2.0 app last week.

Why was this made? 3.0 is multiple times slower and significantly uglier than 2.0. 2.0 worked fine and I've never had an issue with it. I have encountered numerous bugs with 3.0. Most notably, you can no longer paste in the password field, so if you have a password stored in a password manager, then you're out of luck. The world would instantly become better if this just stopped existing.