Five Guys Burgers & Fries

Five Guys Enterprises LLC

About this app

With the all-new Five Guys mobile app, it’s never been simpler to order all your Five Guys favorites, made just the way you like them – even when you’re on the go!

FEATURES

ORDER AHEAD - Place your order through the app and pay, choose your preferred pickup method – in-store, curbside or even delivery – and we’ll do the rest!

CUSTOMIZE IT ALL - Modify toppings to make your order truly yours. Try it with our lettuce wraps or bunless options!

EASY REORDERING - Get all of your Five Guys faves faster with saved meals and recent orders.

QUICKER CHECKOUT - Streamlined payment options, including Apple Pay and Google Pay, ensure you check out quickly and easily. ALL THE

DETAILS - Locate restaurants near you, get directions, browse our menu and view store info, including hours, before you visit.

LARGE ORDERS - Feeding a group or planning an event? Our new Large Order program is here to help! Select one of our popular bundles or go fully custom with our Build Your Own Box option (BYOB for short). At participating locations.

Ratings and reviews

App seems to be having issues. I tried to submit a delivery order, but it said to try again due to a connection issue. So I did. I then got two confirmation texts that my oder was placed, and on the app I see two consecutive orders being done. Doesn't help that the location I have to get delivered from doesn't have a working phone to allow me to cancel. Very annoying, and wasting my money and the time of the store to make extra food nobody will eat.

The app works, does what it's supposed to and looks nice. BUT it tends to delete the order/empty your cart if you click on the wrong thing, like I accidentally clicked add gift card and when I went back the order was gone. Minus one star for that. Then, it won't let you add a tip for the driver!! Minus another star, and would be minus two, but the app design is great and the way they changed the toppings selection is an A+. So 3 stars and pretty close to 5. Keep going, devs-it's almost 5 stars!

We've used the app for a long time. Sometimes we need to take a screenshot of "Your order will be ready in" and the other info like order #. This worked fine forever until recently they've disabled the ability to talk a screenshot in the app. This isn't a banking or other sensitive app, it's a stupid choice that means I have to grab another phone and take a picture of the screen. Really stupid choice to do in an app for ordering food.

What's new

Bug fixes and enhancements to the ordering experience.