fonoUC

fonouc-qvoice

About this app

fonoUC is a unified communications app designed for businesses and teams. Make and receive HD voice calls, chat with your team, join video meetings, and manage customer conversations — all from your Android device.

**Voice Calls**
- Crystal-clear VoIP calls over WiFi or mobile data
- Full dialpad with DTMF support
- Call hold, transfer, and speaker toggle
- Call history with direction indicators
- Incoming call notifications even when the app is in the background

**Team Chat**
- Direct messages and group channels
- Real-time messaging with instant delivery
- Create channels, add members, and manage conversations
- Unread message badges and push notifications
- Message grouping for easy reading

**CX — Omnichannel Customer Engagement**
- Manage customer conversations from Telegram, WhatsApp, Web, Email, and more
- View and reply to customer messages in real-time
- Resolve or reopen conversations
- Unread badges and push notifications for new customer messages
- Assign conversations to team members

**Video Meetings**
- Start or join video meetings with your team
- Camera and microphone controls
- Invite contacts directly from the app

**Contact Directory**
- Browse your company's contact directory
- Search contacts by name
- Tap to call, chat, or start a video meeting

**Security & Enterprise Ready**
- Encrypted voice calls (SRTP/DTLS)
- Secure WebSocket connections (WSS/TLS)
- Multi-brand support for white-label deployments
- Works with fonoUC, QVOICE, and Dialog platforms

**Requirements**
- A fonoUC, QVOICE, or Dialog business account
- Internet connection (WiFi or mobile data)

fonoUC is a B2B application. You need an active business account provided by your organization's IT administrator to use this app. Contact your administrator or visit fonouc.com for more information.

What’s new

- Universal CX search: contacts, conversations, messages with tabs and highlighting.
- WhatsApp 24h window banner.
- Per-message status (sent/delivered/read/failed) with retry.
- Voice notes in OGG/OPUS for proper WhatsApp delivery.
- Audio/image/video render instantly on the open conversation.
- Swipe right returns to the list on chat and contacts.
- Light theme + System/Light/Dark toggle.
- Fix: back to login when refresh token is rejected.