Freshchat

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the Android app, teams can:

Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
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What's New

1. Convert Freshchat conversations into Freshdesk tickets from mobile
2. You can now create leads in Freshsales on the go
3. With support for 7 new languages the Freshchat app UI will now be auto-translated based on your mobile’s native language settings. (Italian, German, Dutch, Finnish, Norwegian, Russian, Swedish)
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Additional Information

Updated
March 22, 2019
Size
4.3M
Installs
10,000+
Current Version
3.0.0
Requires Android
4.4 and up
Content Rating
Everyone
Interactive Elements
Users Interact, Shares Location
Permissions
Offered By
Freshworks Inc
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