856 reviews
Content rating
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About this app

Shorten your sales cycle and grow your business with Freshsales CRM. In a mobile-first world, empower your sales force with the CRM capabilities on their smartphone with the Freshsales mobile app.

Connect with prospects, record and access their information on the go, and close more deals with the Freshsales mobile app. Deliver exceptional customer experiences from anywhere with all the data at your fingertips.

Schedule follow-up activities and update details as you walk into your next meeting.

Access data even when offline: With the unique offline mode, you stay up-to-date on your customer's information even while working offline - never let poor connectivity issues keep you from engaging with your customers.

With key metrics on your mobile app, stay abreast of the latest contacts assigned to you. Use filters to narrow the right contacts and ensure they do not slip through. Pay attention to the warmest deals and change the stages as and when the deal progresses to the next stage. Send emails or make calls at the right time, engage contextually and shorten your sales cycle.

Capture every detail from your interaction – a requirement, a rough estimate, or compliance information– to ensure nothing is left out when you return for a second meeting. Scan and upload documents using the phone camera. Jot down every detail even as your meeting is in progress by adding notes in your mobile CRM.

Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.

With Freshsales, you can combine the power of sales force automation, chat, and telephony in one smart and comprehensive solution.

About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Reach us at for queries and suggestions.
Updated on
May 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

831 reviews
Travis Morrow
April 21, 2022
Frustrating and time consuming. I could have manually typed in all 240 contacts and their information faster than uploading an Excel file. Just when you think you have it perfect, only two contacts upload and the rest are ridiculous errors. I see the potential but not worth my time.
12 people found this review helpful
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Freshworks Inc
April 21, 2022
Hi Travis Morrow, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Thank you.
Anietie Udofia
April 4, 2023
it's better than the last sales CRM I used. the bottleneck of updating the tasks is made much simpler. I still think it can be better though.If I get a response on this review, I'll drop the feedback.
1 person found this review helpful
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Freshworks Inc
April 5, 2023
Hi Anietie Udofia. Thank you for providing your valuable input. Please reach out to us at, to add your feedback.
Pocket Survey (Building Surveyors App)
March 4, 2023
Unfortunately it's become very unresponsive after recent changes. And the Interface is being tinkered with to make it worse than previously.
4 people found this review helpful
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Freshworks Inc
September 16, 2019
Hi Pocket Survey, We're sorry you didn't have a great experience. We've made changes to how quickly our support team should respond to our users. Can you give this another shot? ( 2. Notifications for email replies are now available. 3. Both our Android and iOS apps support standard signatures. Can you elaborate?

What's new

Join Teams meetings from mobile: If you’ve connected your Teams account to the Freshsales web app, use the mobile app to add Teams links to your meetings.

Permission for manual call logs: In the web app, under Admin Settings > Roles, there’s a permission for manual call logs. This extends to mobile now.

Update to deals: In the web app, under Admin Settings > Deals, admins can prevent users from setting past dates as a deal’s expected close date. This extends to mobile now.