
Keith Parker
using the app to shop for dog food, but as the expected delivery is 1-3 days and no delivery after 4 days I tried to contact them through the app & its just not possible? I filled in the webmail details & form keeps getting refused, keeps saying unknown format. I tried ringing the number in contacts and was greeted with a message that we are only available between 12am & 4pm and I rang at 9.30am what the he'll is going on with this crowd?
1 person found this review helpful
Hello Keith Parker, would you like to get in touch with the team at the online shop directly to discuss your enquiry? You can contact them at: online-shopping@fressnapf.de or by phone on 02151 4115760. Best wishes from the Fressnapf App team

Basil Fabris
this app is absolutely unnecessary unless you are ready to manually activate each coupon, why do I have to activate them, they should be there by default
Hello The Batz, thank you very much for your feedback. We’ll look into your suggestions. If there’s significant demand for this feature, we may incorporate it into the app. Best wishes from the Fressnapf App team

Julia
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The app is fine for the most part but the cart just won't load at all for me. Sometimes it eventually works if I wait several minutes but usually nothing happens. That obviously makes it impossible to actually order anything, so the app is basically useless for me. It also appears to have removed everything from my cart - the number says 1 now and it used to be around 20. So now, even if I can get it to work, I will have to start looking for everything all over again.
4 people found this review helpful