Maxizoo / Fressnapf

Fressnapf

About this app

Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket.

The most important features in the app:
- Save 5% on food, snacks and litter on every purchase in the store and online with Friends*.
- Save easily with exclusive Friends coupons
- Shop online and find and order your favorite products
- Create an individual profile for your pet
- Exciting content and articles about your pet
- Find your favorite store near you and have all the offers from your store at your fingertips

*See terms and conditions per country:
- Germany: https://www.fressnapf.de/friends/
- Austria: https://www.fressnapf.at/friends/
- France: https://www.maxizoo.fr/friends/
- Poland: https://www.maxizoo.pl/friends/
- Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/
- Switzerland: https://www.fressnapf.ch/de/friends/ or https://www.fressnapf.ch/fr/friends/

For suggestions for improvement, or if you have problems with our app, you can contact us at [e-mail].

Thank you and happy shopping!

Your Maxizoo/Fressnapf App Team

Ratings and reviews

My biggest issue with the app is that when scrolling through the items added to the cart, it constantly recognises scrolling as a swipe to delete, in other words it keeps unintentionally deleting items from the cart, which then have to be searched and added again. Please remove the swipe to delete function! Also, the latest problem in the app is a voucher which cannot be added even though it is still valid. In the end it is so frustrating, I will go to a physical store instead.

Cannot login to the app, I created the account, reset password. Always failed to login. Edit: it is not only the app fault, I also cannot register at fressnapf page and also login to existing account (I am sure credentials are correct as I was surprisingly able to reset the password)

It constantly says I have the incorrect login details even though I reset my password. Registering new account with different email doesn't work either. I changed countries so I am trying to delete my account in the country where I was initially registered. Guess what, can't do that either. Technical issues, please try again later. Very frustrating. Awful app and it's been like that for over a year now! Do something about it

What's new

The golden autumn is here, bringing some small improvements and bug fixes to make your shopping experience in the app even better. Happy greetings, your Fressnapf/Maxi Zoo App Team!