Frost Bank

10K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Everything we do is aimed at giving our customers a better banking experience every time they interact with us. And our app is no exception.

Open an Account with the App
Banking better is easier than ever—simply download the app.
It only takes a few minutes to open and fund a checking account.

Send Money to Anyone
Send money to anyone with just their mobile number or email. Just select them from your contact list. No need to ask for their account information.

Deposit Checks
Securely deposit checks with a generous daily limit and next business day fund availability when you deposit before 9pm.

Quick and Secure
Log in with an easy-to-use four digit PIN that is unique to your device or simply use your fingerprint on phones running OS 6.0 and above.

Plaid Exchange
Securely connect your Frost account with over 18,000 financial institutions and 4,500 apps on the Plaid network

Manage Account Connections
View a list of Plaid-connected financial institutions and apps and if you change your mind about any or all of them – easily cancel their access

Link External Accounts
Securely link your accounts from other financial institutions to view all of your finances in one place

Personal Help 24/7
Talk directly to a Frost banker with the touch of a button.

Other Features Include:
- Place a temporary freeze on your debit card
- Send money to anyone, anywhere in the U.S. and make bill payments on the go
- Create memos for each transaction
- Locate 1,700+ Frost ATMs and 150+ financial centers
- View and zoom, save and print cleared check images
- See running balances, plus view and search transactions
- View upcoming payment and transfer activity
- Customer photos of Texas

Member FDIC
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

9.75K reviews
A Google user
January 24, 2020
I loved the old version. The new version is horrible. It's not as user friendly, and it's more difficult to navigate - especially if you're like me that has dyslexia. Too much white background with no definition makes it difficult to differentiate between drop downs - including the Mobile Deposit option. You need to reconsider your designer for this application.
129 people found this review helpful
Did you find this helpful?
January 24, 2020
Hi Mayra, we appreciate you sharing your honest feedback with us. Customer feedback is key to our improvement, and we will be sure to share it with our team. In the meantime, would you mind giving us a quick call at 877-714-4932? We'd like to connect you with a member of our Internet Banking team to hear more of your feedback and help.
A Google user
November 13, 2019
The icon for the app doesn't work. When I tap on it, it just freezes. I have to go into my app store and open it from there. Once it's open, the esthetics is very blah...This seems like a downgrade from the previous app. Who designed this? It seems very low budget? Was Beta testing done before it was launched? I just wouldn't expect such a poorly designed app from Frost.
49 people found this review helpful
Did you find this helpful?
November 15, 2019
Hi Netsanet, Frost is committed to provide the best digital experience, because of this we updated the Frost App and website to enhance your banking experience. We are sharing your feedback with our tech team. We just released a new version of the app which should improve your experience. Frost Digital Services
December 15, 2020
Almost never shows an accurate account balance which could lead to some serious problems for people. I've noticed charges suddenly disappear from the transaction list from one day to the next and in my opinion this is their attempt at making you accidentally overdraft so they can collect the fee, a service I always decline because it's outright thievery and yet was recently activated for my account WITHOUT MY CONSENT. Ignore the corporate copy and paste response. I'll be switching banks soon.
54 people found this review helpful
Did you find this helpful?
December 4, 2020
Hello Ivan, Thank you for sharing your experience. We apologize for the frustration that this has caused and would like to have the opportunity to speak with you directly in hopes to make this right. Please give us a call at your earliest convenience at 877-714-4932. Thank you for being our customer!

What's new

We're always working hard to bring you a better banking experience on your Frost App. To ensure you get the best experience, turn on auto-updates so you always have the latest version of the Frost App. Here's what's new:
- Helping customers not to fall victim to Money Movement fraud by providing the most common scams
- Business customers will be able to easily view their dedicated business banker's contact information.
- Schedule an appointment with a Frost Mortgage Loan Advisor.
- Bug fixes