Prepaid CardConnect

4.2
11.2K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

**Android version 7.0 and above are supported**

Connect to your card account – anytime, anywhere. The redesigned Prepaid CardConnect* mobile app makes it easy for you to manage your money on the go. Download the app today and check out these great features:
Ā 
Single Login – Access your card account on your phone using the same User ID and password you setup online
Ā 
Check Your Balance – Get up-to-the-minute balance and transaction detail
Ā 
Transfer Funds – Make Card-to-Card or Card-to-Bank Account transfers in just a few easy steps
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Find an ATM – Use the GPS feature to locate the closest in-network ATM to you
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Enjoy Safety and Security – Built using the highest standards of mobile web security – you can feel confident that your card account number and private information are never stored on your phone.
Updated on
Feb 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
11K reviews
TJ Ferman
October 14, 2024
One of the worst services I've ever used. The UI is next to non existent, the error messages don't tell you anything, and customer service is absolutely abysmal. I've been dealing with an issue with my account (that wasn't even my fault to begin with, it's literally just an error on their end) and now my accounts locked out, before I even have access to it. Not to mention customer service knows less than I do. Everytime I call they just repeat the same rehearsed line over and over again. Trash.
10 people found this review helpful
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KC Mesander-Bock (KC Mesander-Bock)
December 1, 2022
It's, honestly, just not very flexible. Low costing at least, and it's easy to use. Problem is that it restricts the number of transactions you can have per day, per month, which sometimes can be quite problematic. Especially if you have multiple bills to pay on payday. Unfortunately, I will be switching to my own personal bank account instead of continuing with the paycard.
20 people found this review helpful
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linda a norton
February 26, 2024
Since the last update ,being able to view my balance without signing in is gone. Also I have to key in my password everytime. I have changed it ,and even then Google saves it,but I get the error msg that it is the wrong password when I use the Google saved .Very frustrating. Also no way to trouble shoot most of the issues without calling. No chat bots or email that I can find. Calls take forever,and then I can barely understand the heavy accents. I Like alerts sent to email for purchases made.
24 people found this review helpful
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What’s new

General Bug Fixes And Improvements