MyGabb
3.1star
972 reviews
100K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.1
962 reviews
Jody G
- Flag inappropriate
June 6, 2024
Couldn't use the app, the Gabb watch 3 couldn't connect to the network. I did all the steps for set up and troubleshooting with customer support (who were very nice and gave $25 credit). Gabb did a factory network reset and it still didn't resolve the issue. Turns out other customers are having the same problem. I did get the watch free, but had to pay $50 for activation and $17.99/mo for noncontract service. I requested a refund and there's a $50 restock fee that was waived. So I'm out $25
10 people found this review helpful
Gabb Wireless
June 6, 2024
Hey Jody G! We apologize for the frustration you have experienced with your device and the App. Sadly, we are unable to find your account using the username posted here. If you could please DM us on Facebook or Instagram that would be great! We would love the chance to make things right!
Heather Shiffer
- Flag inappropriate
- Show review history
June 13, 2024
My daughter's watch hasn't worked for almost a month now, I've called I've emailed and no one is getting back to me. Terrible customer service when you have a problem. Update: after leaving a terrible review someone got back to me and got it fixed. The person who helped via text messages was very helpful. Sad though the only way to get a resolution was a bad app review. 😕
4 people found this review helpful
Gabb Wireless
June 10, 2024
Heather, we are so sorry your daughter's watch has not worked for over a month and you haven't had luck contacting us. We have sent you a message and would love to help get this resolved and make things right!
Kelly Loper
- Flag inappropriate
July 9, 2024
The app never connected right. The watch we had stopped working after 2 months and it took them 4 months to get back to me even though I was weekly trying to get in touch with them. Once they did finally respond, they insisted on sending me a second watch, and it was a dud. After spending money on the watch, a yearly service and monthly service (apparently I was charged twice for the plan) I only received 2 months of service back. I DO NOT recommend this company. Terrible. Huge rip off.
Gabb Wireless
July 9, 2024
Hello Kelly! We apologize for any inconvenience you experienced with your Gabb Watch. Upon further investigation, it appears that we did respond promptly to every email you sent us to assist with troubleshooting. We apologize for any miscommunication that may have occurred. We appreciate your feedback!
What's new
This update includes stability improvements, bug fixes and UI updates.
- Introducing a new method for users to submit feedback directly within the app.
- Users can now update their primary contact information easily
We’re always improving the MyGabb app to help keep your family safe and connected through bug fixes and performance enhancements. Keep your app up to date to get the latest improvements.
- Introducing a new method for users to submit feedback directly within the app.
- Users can now update their primary contact information easily
We’re always improving the MyGabb app to help keep your family safe and connected through bug fixes and performance enhancements. Keep your app up to date to get the latest improvements.
