Gordon Harwood
I have used this App since the beginning. It is great for me as everything is covered for running my business. When I have any issues....usually my own incompetence...the staff are brilliant, very patient with me whilst sorting out every issue that has bothered me. £216 per year is for nothing for the benefits it offers. I would recommend to anyone especially those not too tech savvy.
8 people found this review helpful
A Google user
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Gas Engineer software is great for keeping records. I never had time to chase up outstanding invoices, now this is done automatically and for the first time in 11 years of trading I have no overdue invoices. That said there are a few small changes that could make it better, I have used support on a few occasions and they're very helpful and have made changes already. I linked my account to an accounting software app and I have experienced a few problems which I have overcome but not without a bit of a struggle, but this was the accounting app fault and not Gas Engineer. When entering new events on the calendar, you choose an Activity type from a drop down list giving the following options, meeting, call, to do, quote, installation, servicing, plumbing, reference, repairs, training, unconfirmed, business holidays, & employee holidays. It would be very helpful if this could be editable to re-order, delete or add more relevant options such as, Gas Safety Record, Gas work, Attend to.. Also when booking in a job on the calendar that lasts for more than a day it moves to the top of the calendar, it would be more helpful if it blocked out in the main body of the calendar as normal.
7 people found this review helpful
A Google user
Having spent years doing paperwork in the evenings and weekends I thought I'd give this a free try and see if it truly could free me up. Brilliant! I can achieve everything on-site. Initially it was taking a little longer to input the details but I know it will pay off in the long run having an electronic history of the jobs with full notes that only I can see if necessary. I started off purely using it to issue certificates but it can do so much more. Any queries I've had have been dealt with. Highly recommend.
11 people found this review helpful