Comfort - GE Appliances

GE Appliances

About this app

The GE Appliances Comfort app will give you the insight and control you need to manage your connected GE Comfort appliances such as air conditioners, GeoSpring™ hybrid electric water heater, water softeners and water filters.

Please Note:
- Requires a WiFi router with internet
- Requires a compatible GE Appliances air conditioner, GeoSpring hybrid electric water heater, water softener or water filter
- To connect your comfort products to Google Assistant or Alexa, search for “U+ Connect” in your Google Home or Amazon Alexa App


Features:

Air Conditioners:
- View status of your air conditioner anywhere on your smart phone
- Turn on your air conditioner
- Change air conditioner mode and fan settings from anywhere.
- Create a 7-day schedule
- Create air conditioner modes that allow different behaviors when you are home or away, like turn the air conditioner off when you leave your home
- View current local weather and 7-day forecast while setting your air conditioner temperature and schedule



GeoSpring water heater:
- Change GeoSpring mode and temperature from anywhere
- Get timely notifications related to normal user maintenance

Water Softener & Water Filter
- Remotely shut off water to your house
- Receive notifications in case of continuous flow alerts that could be an indication of a leak
- Receive notifications when salt life is low or filter needs to be replaced


Help Desk:
1-800-220-6899
E-Mail: [e-mail]

Ratings and reviews

Easily the Worst App I Have Ever Seen This app runs like absolute garbage. You can't actually connect to the WiFi that it wants for the AC unit, and no mention of how to resolve issues in the manual. Frankly, this app is an absolute waste of time and effort. If you can't make a good app, please don't advertise it on the AC unit because it really doesn't work at all. I would rate lower if at all possible.

This app is garbage. Husband and I both tried connecting. I can't connect at all (can't input home network password). He managed to add the a/c unit to his phone but connection doesn't stay. Apparently, whatever updated he was forced to install immediately after connecting killed it. Cannot reconnect to device. Would have been a nice perk.

It only supports 2.4GHz WiFi, not 5GHz. It's currently working fine for me. It's a little spartan on my Window unit as far as features go. Also, it only supports 2.4GHz WiFi. Or, at least the appliance does. This seems to be a common theme around current IoT devices. So if you're having issues, check to make sure you've specified different SSIDs for your 2.4GHz and 5GHz networks. By default a lot of routers come set up with them the same, so devices will "seamlessly" connect to whatever is better, but this causes set up issues between a phone on 5GHz and a device on 2.4GHz. I had the same issue trying to set up my inlaw's ring and it took me a few to figure out what was going on. Honestly it should include some instruction or warnings for this, so that's a pretty big failure, because it's not something that is in any way obvious. I'm sure there are other issues as well, I just didn't experience any.