Genesys Tempo
4.1star
901 reviews
50K+
Downloads
Everyone
info
About this app
Genesys Cloud’s free Workforce Management mobile app. Life is hectic. We know that for you, having a tool that allows you to better organize and plan out your day is a necessity, and the ability to do so on the go, essential. Genesys Tempo empowers you to achieve a healthy work-life balance from anywhere at any time. Through this app, you can:
* View your schedule.
* Receive notifications when a schedule is added, changed or removed.
* Keep track of their working hours quickly and efficiently.
* Notify your supervisor that you are running late to your next scheduled activity.
* Create in time-off requests and receive notifications when request statuses change, or changes occur.
* See what days are available for leave, which slots are filling up quickly and where you are at in line for waitlisted time-off requests.
* Request a shift trade with a specific coworker or post a shift to the trade board.
* Browse the shifts available to trade and drop a current shift or add a new shift. You can also view the status of these events.
* Receive notifications when a schedule is added, or removed, when a time off request is approved or denied, when a shift has been offered, and when a shift trade has been accepted or denied.
* View your schedule.
* Receive notifications when a schedule is added, changed or removed.
* Keep track of their working hours quickly and efficiently.
* Notify your supervisor that you are running late to your next scheduled activity.
* Create in time-off requests and receive notifications when request statuses change, or changes occur.
* See what days are available for leave, which slots are filling up quickly and where you are at in line for waitlisted time-off requests.
* Request a shift trade with a specific coworker or post a shift to the trade board.
* Browse the shifts available to trade and drop a current shift or add a new shift. You can also view the status of these events.
* Receive notifications when a schedule is added, or removed, when a time off request is approved or denied, when a shift has been offered, and when a shift trade has been accepted or denied.
Updated on
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Ratings and reviews
4.1
892 reviews
Nuyorican1988
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March 9, 2026
I use this app for work which is critical for me and ever since an update I did, now for me to log on, I have to uninstall and reinstall the app every time for me to log in. Can you please address this issue. I have tried everything. Thank you. Update as of 3/9/26...same issue, not good!! Developers need to work harder.
2 people found this review helpful
Genesys Cloud Services, Inc.
January 20, 2026
Thank you for sharing this, and we’re truly sorry for the impact this has had on your work. We understand how stressful it is when a critical app doesn’t work as expected, especially needing to reinstall just to log in. Our team is actively working on a fix from a recent update, and we appreciate your patience.
Veronica Dickerson
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March 2, 2026
I wish I could give this 0 stars every single time. I open the app, It says, I'm not connected, so I have to delete the app. Then reinstall it. I could literally go back into a the app 2 days later, and it'll say the same thing. And I'll have to uninstall it, then reinstall it.
1 person found this review helpful
Genesys Cloud Services, Inc.
March 6, 2026
Thank you for sharing your feedback. We appreciate you helping us to improve, and we are extremely sorry for the trouble. Having to re-install the app every time you want to log in is not the experience we want for our users. The good news is, our team is actively working on a fix. Thanks for your patience as we work to get this resolved.
Dammie
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March 2, 2026
Seems like other people are having the same issue. I can't log in, unless I uninstall & re-install the app. This is extremely HORRIBLE! It looks like this issue has been going on since last year & the developers are NOT doing anything to resolve it!
Genesys Cloud Services, Inc.
March 6, 2026
Thank you for your honest feedback. We appreciate you taking the time to share your experience and for helping us improve. We are truly sorry for the inconvenience. Our team is actively working on a fix for the issue you are experiencing, so rest assured a new version will be available on the app stores in the coming weeks.
What’s new
Bugs and crash fixes
App support
About the developer
Genesys Cloud Services, Inc.
purecloudapps.support@genesys.com
1302 El Camino Real Ste 300
Menlo Park, CA 94025
United States
+1 650-540-3180
