Genesys Tempo

Name: Genesys Tempo
Availability: InStock
Rating: 4.119999885559082 (1124 reviews)
Author: Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc.

1.12K reviews

Everyone

50K+

Downloads

Everyone

Learn more

About this app

Genesys Cloud’s free Workforce Management mobile app. Life is hectic. We know that for you, having a tool that allows you to better organize and plan out your day is a necessity, and the ability to do so on the go, essential. Genesys Tempo empowers you to achieve a healthy work-life balance from anywhere at any time. Through this app, you can:

* View your schedule.
* Receive notifications when a schedule is added, changed or removed.
* Keep track of their working hours quickly and efficiently.
* Notify your supervisor that you are running late to your next scheduled activity.
* Create in time-off requests and receive notifications when request statuses change, or changes occur.
* See what days are available for leave, which slots are filling up quickly and where you are at in line for waitlisted time-off requests.
* Request a shift trade with a specific coworker or post a shift to the trade board.
* Browse the shifts available to trade and drop a current shift or add a new shift. You can also view the status of these events.
* Receive notifications when a schedule is added, or removed, when a time off request is approved or denied, when a shift has been offered, and when a shift trade has been accepted or denied.

View and manage your Genesys Cloud schedules easily from anywhere, anytime.

Updated on

Jul 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.12K reviews

Nuyorican1988

March 9, 2026

I use this app for work which is critical for me and ever since an update I did, now for me to log on, I have to uninstall and reinstall the app every time for me to log in. Can you please address this issue. I have tried everything. Thank you. Update as of 3/9/26...same issue, not good!! Developers need to work harder.

3 people found this review helpful

Genesys Cloud Services, Inc.

January 20, 2026

Thank you for sharing this, and we’re truly sorry for the impact this has had on your work. We understand how stressful it is when a critical app doesn’t work as expected, especially needing to reinstall just to log in. Our team is actively working on a fix from a recent update, and we appreciate your patience.

Veronica Dickerson

March 2, 2026

I wish I could give this 0 stars every single time. I open the app, It says, I'm not connected, so I have to delete the app. Then reinstall it. I could literally go back into a the app 2 days later, and it'll say the same thing. And I'll have to uninstall it, then reinstall it.

5 people found this review helpful

Genesys Cloud Services, Inc.

March 6, 2026

Thank you for sharing your feedback. We appreciate you helping us to improve, and we are extremely sorry for the trouble. Having to re-install the app every time you want to log in is not the experience we want for our users. The good news is, our team is actively working on a fix. Thanks for your patience as we work to get this resolved.

S T

March 24, 2026

Terrible experience logging in. The app will not load each time I try to get into it. It just spins. I have to uninstall and reinstall. Then it may say there isn't space to reinstall. This is such an inconvenience.

Genesys Cloud Services, Inc.

April 8, 2026

That sounds incredibly frustrating, especially having to reinstall and then running into storage issues. That’s not how the app should behave. We have an updated version on the way that improves loading and login performance, and should fix this. We appreciate you sticking with us while we get this resolved.