Genesys Tempo

Genesys Cloud Services, Inc.

About this app

Genesys Cloud’s free Workforce Management mobile app. Life is hectic. We know that for you, having a tool that allows you to better organize and plan out your day is a necessity, and the ability to do so on the go, essential. Genesys Tempo empowers you to achieve a healthy work-life balance from anywhere at any time. Through this app, you can:

* View your schedule.
* Receive notifications when a schedule is added, changed or removed.
* Keep track of their working hours quickly and efficiently.
* Notify your supervisor that you are running late to your next scheduled activity.
* Create in time-off requests and receive notifications when request statuses change, or changes occur.
* See what days are available for leave, which slots are filling up quickly and where you are at in line for waitlisted time-off requests.
* Request a shift trade with a specific coworker or post a shift to the trade board.
* Browse the shifts available to trade and drop a current shift or add a new shift. You can also view the status of these events.
* Receive notifications when a schedule is added, or removed, when a time off request is approved or denied, when a shift has been offered, and when a shift trade has been accepted or denied.

Ratings and reviews

I use this app for work which is critical for me and ever since an update I did, now for me to log on, I have to uninstall and reinstall the app every time for me to log in. Can you please address this issue. I have tried everything. Thank you. Update as of 3/9/26...same issue, not good!! Developers need to work harder.

I wish I could give this 0 stars every single time. I open the app, It says, I'm not connected, so I have to delete the app. Then reinstall it. I could literally go back into a the app 2 days later, and it'll say the same thing. And I'll have to uninstall it, then reinstall it.

I really wish the company I work for would find better programs instead of the absolute cheapest piece of garbage out there. This app is trash, I have to reinstall it every time I need to use it and there are always syncing errors. not an internet connection thing either. I'm only having problems with this app specifically.

What’s new

Fix bugs and crashes