Genesys Cloud Communicate

42 reviews
Content rating
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About this app

Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.

- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.
Updated on
May 19, 2022

Data safety

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Ratings and reviews

42 reviews
June 9, 2021
It is unforgivable that in this day and age, a major voice company like this does not have smart assistance integration. I should be able to tell my phone to contact a client or a specific phone number using your app, completely hands-free. Without that, cell phone plans are $25 a month at T-Mobile with magenta if you have more than four lines. For an enterprise solution I do not understand why anyone would use pure cloud without this.
8 people found this review helpful
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Sherra Swailes
April 19, 2022
I have to install and uninstall every 2 weeks.
1 person found this review helpful
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Ibrahim Mulla
October 21, 2021
The purpose of downloading the app is so that i can listen to the calls and review the service that my team are offering. The apps functionality is poor.
5 people found this review helpful
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What's new

Bug fixes and functional improvements