Genesys Cloud Communicate
3.0star
78 reviews
10K+
Downloads
Everyone
info
About this app
Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.
- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.
- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.9
75 reviews
D_ _D
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June 3, 2024
very poor app. many features are missing. in recorded conversation customer number is not visible, the recording cannot be downloaded or shared. in a call log on incoming call there is no "hook and direction" icon. you cannot create a contact in app, and so on...
Genesys Cloud Services, Inc.
July 30, 2024
Thank you for your feedback! The recorded conversation number should be addressed in our latest version coming out soon. We'll take these other items into consideration.
73arpit
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July 30, 2024
Thanks 4 making the world's worst calling app for windows. Why the hell it needs to generate an authentication token when I am still working on the system? Stupid developers, stupid features. 👎
Genesys Cloud Services, Inc.
July 30, 2024
Sorry you're having issues with the Genesys Cloud Windows application. This platform is for the Android Communicate application.
Kyle
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