Outstanding! No, the app does not have the full functionality of the web services, however all I needed/wanted was the ability to send out phone calls with Genesys through my phone... Which this app does perfectly
It is unforgivable that in this day and age, a major voice company like this does not have smart assistance integration. I should be able to tell my phone to contact a client or a specific phone number using your app, completely hands-free. Without that, cell phone plans are $25 a month at T-Mobile with magenta if you have more than four lines. For an enterprise solution I do not understand why anyone would use pure cloud without this.
13 people found this review helpful