Paradise Pass by Palm Tran

Genfare

About this app

The Paradise Pass app is a convenient way to purchase bus passes, manage your account, and track your transit activity with Palm Tran.

Ratings and reviews

Since I have downloaded this app, I have not been able to load money using the add funds option! I have to use the autopay option. Which is not as convenient! Sometimes it takes 48 hours for funds to be available. I don't always know when I'm going to need to take the bus. Alot of times I'm having to pay cash and paying $2 a ride can add up quickly when it takes 3 busses to get to one location. I should only be paying $5 for a day pass.because they don't offer that on the bus anymore. UNHAPPY

Y'all are crooks. Absolutely nowhere on your app does it give fair warning that you only have 8 minutes to use your past once you activate it. TF is 8 minutes? On top of that I by chance activated it when your other app said the bus was 6 mins away... Which was wrong because the bus was 10 mins late... Robbing me of my $2. That's some BS. I understand it needs to expire, but you give no warning of the time frame and on top of that 8 mins?? It's obvious y'all do that to rob your customers. -0

Horrible system. Adds additional accounts for no reason and still takes additional money from your account and takes months to get back if you even do. Not to mention the rude staff that always claims someone will fix the issue and call you back yet NEVER actually call. For someone who rides everyday and spends hard yearned money this is a real unprofessional new way for a established company to simply rob and aggravating problem to have

What's new

Added Support for Android 13
Bug Fixes and Improvements