TMB App (Metro Bus Barcelona)

3.2
7.94K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Have all the information on the public transport network at your fingertips and use your T-mobilitat card from the app. The TMB App is free and available in six languages.
• T-mobilitat: Register for T-mobilitat card and validate it without contact. You can buy tickets and validate them with your mobile phone if you activate it as a support (Android phones with NFC). You can also upload tickets to your physical card if you request it. For specific queries about T-mobilitat, you can contact us via WhatsApp at +34 607 68 40 87.
• Buy tickets to collect from metro machines: you can continue buying magnetic stripe transport tickets and collect them from vending machines, as before. You can also buy a single bus ticket and validate it on the app once on board. Save your purchase history and invoices and carry out other procedures.
• Find out about bus and metro services: check for information on bus and metro lines, stops and stations, connections, access points, times, changes in the service, waiting times and accessibility of the lines you wish to use.
• Plan your journeys with ‘Journey Planner: Journey Planner offers you the best public transport route including options with all operators. It provides information on the journey and its length and shows you how to consult the map. You can activate the navigator to tell you when you have reached your destination stop. It also shows you the nearest public transport to your location.
• iBus Proper Bus - iMetro Proper Metro: these are two tools that inform you of the scheduled arrival times of the next buses and metro, respectively, and their level of occupancy. The iBus also provides information alerts at stops to tell you when the bus is about to arrive.
• Customise the TMB App with your JoTMBé user account: save your favourite routes and stops, along with your usual routes and places. Choose the notifications you want to receive to keep you informed of changes to the bus and metro service. Also discover the JoTMBé points programme and earn points by personalising and using the application.
• Customer service: access our customer service channels, carry out procedures through the virtual office, book an appointment at Punts TMB and check out our FAQs.

Exercise of rights GDPR

To exercise your rights of access, of rectification, of suppression (right to forget), to object, to the limitation of processing, to data portability and to not be subject to automated individual decisions, just send an e-mail to the address: dades@tmb.cat.

You will find full information to exercise these rights in Exercise of rights GDPR (https://www.tmb.cat/en/transparency-portal/protection-personal-data#content-title-rights).

If you need to make an enquiry, request or complaint regarding the processing of your personal data, you can contact the Data Protection Officer through the following email address: dpd@tmb.cat.

You also have the right to present, at any time, a claim to the Catalan Data Protection Authority, regarding the processing of your personal data.
Updated on
Nov 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
7.8K reviews
Vladimir Bîrsan
October 12, 2022
The app has significant drawbacks: 1) It charges 1 EUR for no reason if you want to use it as an e-ticket via NFC; 2) T-casual/T-familiar tickets require verification of your ID. It can take up to 48h. Impossible to buy a ticket in the app immediately after you arrive in Barcelona; 3) It's damn slow and lags loading the ticket; 4) The app is useless w/o an internet connection; 5) Not all credit cards are accepted. You can avoid all this by simply buying a physical ticket from a ticket machine.
11 people found this review helpful
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Ivo Carbajo
April 2, 2024
It's great when it works. It typically works Ok once you've purchased your ticket but if you have to buy a ticket... Good luck... It's like rolling an "Obscure error noone at TMB knows about" dice. I've had like 3 different errors I've had to wait over a month for a fix for... I've called support numbers, gone to phisical support locations and done anything you can think of to get this app to work when I need it to, to no avail. It only works when it wants to.
4 people found this review helpful
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Oleksii Rogovyk
April 5, 2024
Edit: now it works reasonably fine. Thank you for optimising! Open the app 5 minutes before you enter the metro and pray it loads your virtual card without errors until you rach there. Otherwise use other methods, which I had to on multiple occasions. It's really unstable. Please prioritise fixing opening virtual card - it's borderline unusable now.
1 person found this review helpful
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What's new

Version 10.26.0
This version includes corrections and updates, which allow the incorporation of new products (supports) in the sales and T-mobilitat sections.