88.2K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

86.8K reviews
Michelle P.
April 19, 2023
I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.
4 people found this review helpful
Did you find this helpful?
A Google user
December 23, 2018
I was having issues getting Giffgaff to work, for a week. It took someone at a phone store to change settings in my phone to allow this to work properly. I followed all the suggestions, entered all the settings/instructions, still nothing. This lady had it working in a matter of minutes. I'm not exactly sure what she did, but there are settings that may block the sim from working. So be aware of that....
21 people found this review helpful
Did you find this helpful?
Keith Ryder-West
May 10, 2024
The app is unusable after an update if you forget your password. Actually I didn't forget it but the app insists it's wrong! Multiple attempts to get a password reset link sent by text and email have resulted in nothing, zilch, diddly squat - and not even a hint at why it's failed. Pretty sure I know my own phone number and email address by now so why won't the app send me a password reset link to either of them?
3 people found this review helpful
Did you find this helpful?

What's new

Say hello to eSIM. With our latest update, you can now get an eSIM through the giffgaff app. It's never been easier to stay connected.