Olivia Waldrop
This app is completely useless. I can never sign in. When I do go on the website and fight with their sign In Page then finally get in, you can't do anything. I'm stuck paying late fees or reinstating my policy. No reminders to pay your bill except a late notice for ten days to cancellation. No point in the app at all. You still have to use website. Don't use up your phone space with this ππππ
4 people found this review helpful
Swamp Wizard
Tried making a payment. After entering all my debit card info, I click the button to make a payment, and it gives an error. Said server error due to server being under maintenance. I have no isdues with maintenance late at night but this app is so poorly written that it doesn't even check server status before you waste your tine entering all your payment info. Also,no option to set up auto debit. It was bad enough they doubled my rate because I'm a healthcare worker. This company is pathetic!
33 people found this review helpful
Shane Harney
So long story short, my previous policy expired so I had to make a new one(policy lapse) they used the same email as my first policy which I thought was fine. I try to log in on the phone app but with my email it still logs me into the policy that lapsed. So I have 2 accounts under one email, one of them expired and I cant get into the other one
14 people found this review helpful