gFiber: The Google Fiber App

Google Fiber Inc.

About this app

Easily manage your gFiber Internet Service. Run speed tests, edit your network settings, restart your router, and share your Wi-Fi password with family and friends.

Manage your gFiber account. View your current balance and previous statements, and quickly manage your payments.

Access the GFiber Help Center. Find answers to common questions and contact the GFiber team to get help.

Note: To use this app, you must be a GFiber customer. It is not usable by Webpass customers.

Ratings and reviews

The new payment validation is extremely frustrating. Expiring card - the date and 3 digit code change. The existing 3 digit pin can not be modified. Make a new one. Says added successfully. It wasn't. Can't have two cards with the same 16 digit card number. Fine, I'll remove the old card first. I can't because it's the primary. Move it to secondary. I can't because I have to have a primary. Also, expired cards can't be the primary, so no saving. Try gpay, says success. Fail. Same 16 digits.

This app will not connect to my network. It has not worked since I upgraded my service over a month ago. I have spoken with customer service 3 separate times. The conversations are always the same. Let's try these troubleshooting steps. They are unsuccessful. I am told my trouble ticket will be escalated. Then nothing happens until I start the cycle over.

Just got my GFiber internet yesterday and the internet itself has been great- very fast, as advertised. But this GFiber app has been pretty terrible, so far. Doesn't recognize new devices being added right away (I've closed the app,and re-started and still didnt see devices that were connected 5-10 minutes prior). Once they are showing, it doesn't always let you edit things like names without multiple attempts. Hoping it's just that my service is new, but it's definitely a concern.

What’s new

Bug fixes and performance improvements.