EMBARK Connect

GOGovApps, Inc

About this app

EMBARK Connect is a convenient tool for staying in touch with Oklahoma City's public transit agency.

Available 24-hours a day, 7 days a week, from anywhere; you can quickly submit requests, report issues such as shelter graffiti, service issues, or ask a question.

Users can simply open the App, select an issue, take a picture, and tap submit – the app knows the exact location and sends the issue directly to EMBARK staff. You can also track the status of your requests through the app on your mobile device.

Ratings and reviews

Map hasn't shown the buses on it in over a month, and considering how hot it's been, that's ridiculous. I'm having to sit in the heat longer than usual because I can't see the bus on the map, so I don't know if it's on time or early and have to take precautions just in case it's the latter. Get it together, Embark. Only Rapid shows on the map, and I wonder why. 🤔 Low income neighborhoods rely on this service. We matter just as much as the golf course does.

App worked until it didn't. One day stopped taking my prompts for route # IDs and since then no matter the trouble shooting fails spectacularly. Not to mention that you want alerts for if a route is seeing road work or is shut down or not? Good luck getting it before the day of. This app is supposed to make life easier, instead for the reasons listed above the UI experience has become frankly? Frustrating.

When I open up the app, it gets stuck on a message that says it is "Initializing application... Retrieving site information" and it hasn't gotten past that after several restarts and leaving it for over an hour. I'm on Android 8.1 on an MUV Vortex. And lately it has felt like a vortex, but I doubt it's the phone's fault.