I was with my father all day at a doctor's appointment and when I checked his status on my phone it said he was still at home, when he was sitting right next to me. He had actually been out of the house for over an hour and it never updated very disappointing for the amount of money we pay and a service that I rely on to make sure he's safe at home alone. I have uninstalled and installed the app several times and talked to customer service and nothing has improved. Thinking about switching to Life Alert to see if it works better..
Trying to locate my mom and it had her in a location 25 miles away in reality she had been there and back was told the app updates every half hour. I haven't seen that happen yet, when I update it takes forever. We have had it less than a week not sure if we are keeping it. I am just hoping that if I call 5 star they will know where she is at.
My phone updated and somehow I was logged out of the app. The only way to log back in is w an email and password. I have tried every email I have and my mom has to log back in and to no avail. I have requested PW reset for each email tried and nothing. I have uninstalled the app and reinstalled numerous times. I'm at my wits end. I haven't been able to link to my mom's device in almost two months now. Please advise a solution
We have given it 60+ days worked with support, had new unit sent, still can not track our 94yr old mother, gives wrong location and when we test drop/fall/button the location is off. She can speak to them and give her location, but what if she was unable to speak? This is a medical device that gives peace of mind I think not. :(
I like the app a lot , it looks good and works good until I try to change the the map to one of the other views. It crashes over haft the time at this point. Wish I could give it 5 stars. Update; My app is still crashing when I change map views in fact it seems to be worse. It is now 2018 , in 2014 I bought a Great Call Splash for my mom. It was fairly accurate on location and very responsive when she changed locations. Now she has a Lively. It is not accurate on location but part of the time a and very slow to update. Time to look for other services.
It's a good idea. Doesn't update unless I hit the refresh button. Always says sync error & check network. Everything else works fine on my cell. Says person is up & moving around, but also says battery is still charging. How can this be?
- Assorted bug fixes
A remote service app that provides control of your security system from anywhere
Always keep abreast of the latest India news, Sports News, with News Nation.
Accountability app that keeps you accountable for all the actions on your device