Patricia
Finally have to say I'm not happy with Lively.Screen keeps dimming,constantly have to tap it,time consuming,have lost at least 3-4 messages that I send to others,can't retrieve them,they are usually the longer and detailed ones(never shorter ones), whoever is making suggestions when I text 🤔😢 needs help I've had some terrific help like they could read my mind.i'm forcedto delete outgoing messages ,my outgoing messages are,, changed in transit "really""🥺 .you say that I am in control.,No,I
2 people found this review helpful
Best Buy Health, Inc
April 13, 2023
We are sorry to hear that you are not completely satisfied. Please send an email with your account information and a description of the issue to LivelyCSMailbox@bestbuy.com, so we can further assist.
Sky Dreamer
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I love my phone but hate when it updates the software coz I never know if I will have to call LIVELY and get them to remote access my phone to fix it where it works again. Of that has only happened once and now I may need to call them again to check out why at times I can hardly hear an outgoing ringer or maybe I just need to be stupid enough to check the setting to make sure I have the volume up. BUT in the beginning when I first got this phone I hated all the people who had this number before.
5 people found this review helpful
Best Buy Health, Inc
February 23, 2023
We are sorry to hear that you are not completely satisfied. Please send an email with your account information and a description of the issue to LivelyCSMailbox@bestbuy.com, so we can further assist.
Erin Seng
I'm 79 & see tech as an intrusion unwanted in my senior yrs. Not having a family member close to help compounds my frustration. Having the Jitterbug phone no. Is a great help except for things that you need an extra phone (it's awkward to borrow from my neighbors for 39- to 60 mlns
1 person found this review helpful