Excellent Customer Service I have always encountered extremely polite and reasonable cutomer service people at Groupon. I have bought a handful of deals where the company was not responsive or difficult to deal with. Upon contacting Groupon my issues were carefully investigated and they have always been more than fair with solving my issues. They are also extremely fast at replying (less than 24 hours). The other deal sites out there are full of scammers, Groupon is the only site I will buy from because I can trust them.
Easy to use app but... I've come to review this app and found that almost 2 years ago (on 4th Oct 2014) I said the same thing I'm going to say now (except now I've taken another star off)......................... I'd give 5* if you added a "Favourites" button allowing you to browse the whole catalogue of deals, saving them as favourites as you go, so you can easily come back to them all in one easy list. Thanks :-) PLEASE ADD THIS FEATURE!!!
Love the groupon app Great application! Very user friendly and easy to navigate for the most part! The only thing I don't like is that when you click on a deal and then want to continue to look at the rest of the deals, it sends you back to the top in which you have to scroll through the deals you've already looked at in order to get back to where you were. That's very annoying!
Amazing Just used a Promo code for my first purchase and got 6 Phillips Sonicare Xtreme toothbrush head replacements for $26 with shipping & handling!!! Where as in-store, the price is over $10 a piece!! Groupon just made a loyal customer out of me, thanks Groupon!! And if you're not regularly checking Groupon, you're missing out!! I would absolutely recommend Groupon to anybody.
Absolutely wonderful customer service I wish I could remember her name. Please if you are the person that reviews feedbacks send me a message because your customer service person that helped me over the phone was absolutely wonderful. I was about ready to give up on this site until I figured out I could Google the phone number 2 customer service for Groupon. Once I got a hold of somebody which only took approximately 1 or 2 minutes and that was wonderful also the female I talk to you on the other end was so courteous I could not believe it.
DON'T DOWNLOAD!! I never received any of my packages and every time I called them about it they would blame the mail service but I always called the mail service before them and the mail service would always tell me to call the company because the item never reached them and when I would call the company my package was either always "STOLEN or LOST" ... and i was supposed to get refunded between 7-10 business days but never recieved that either!!! Glad i never ordered anything big
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