I ordered a console table on February 27th for a gift for someone. They claimed the table was in stock. 3 weeks later I received a email saying that the table was on back order. Over a month later I still haven't received it yet. So they send me a 10% off my next order. No thank you. I'm not using them ever again.
The will send so many notifications your head will spin. Oh and don't buy sheets because the app will send you a million messages saying they have new sheets. I just bought sheets you stupid app. How many do you think I need? Geez
Wayfair is great, but the app needs work. Search function is inaccurate, listings are slow to load, and the app frequently will restart itself in the middle of shopping. MUCH less headache to browse online and only use the app for order tracking or to look at a specific item.
Wayfair is great, but this app is frustrating. If you have already setup idea boards, the app only sporadically recognizes that an item has been added to them. This means it is easy to accidentally remove something from your saved list. Also, when shopping for furniture, there is an apparently broken feature that claims to show you "more from this collection". Well it does, but if you tap on any of the other items from that collection, the app tells you that this item no longer exists. Except it does, you just have to look for it manually. The sorting functions for the idea boards are also non-existent. Overall, this app is half-baked. Order from a computer.
The app does not allow you to update your billing address. I updated the address online yet my order was cancelled THE DAY it was to be delivered. Wayfair offered no remedy to the situation and did not acknowledge their error, not to mention my home office will not be set up when I need it.
App is way too buggy. It consistently doesn't open, doesn't bring my idea board items, doesn't sort and keeps showing same items. I have done a lot of uninstalling and reinstalling to no avail. I wish it would work because I love Wayfair, but it's so unreliable. The updates did not fix all of the problems. The app still does not open and I see the same items repeating.
Thanks for using the Wayfair app to shop everything home! We regularly bring updates to our app that make shopping easier and more fun than ever. As exciting new features become available, we'll let you know right in the app.